Wickes

"Excellent service from home visit to appointment in showroom. Looking forward to our new bathroom."

"Friendly and helpful until they have your money. Any issues with kitchen orders you’ll be hard pushed to get a response and just sent round in circles between the local store and the central customer care number until they wear you down and you give up. Avoid."

"Mixed experience really but when I look back over my purchases some of them have had a major negative impact on out home. Twice we have used their design service and I have been no impressed. The first Kitchen was costly but we ended up having new worktops among other minor gripes. The second time we had bathrooms fitted and the fitter was slow and often late. His lack of site organisation had a bearing on a severe personal injury that affected my career path. Unfortunately despite his actions I was not able t claim against his insurance. So between the Kitchen fit and just before the bathroom fit again we used the design service. This time a utility room that I fit bu they mess up the measurements so we have to wait fro them to return and measure up again and then deliver correctly fitting cupboards. And now the final insult. Due to an appliance breaking the replacement equivalent American Fridge Freezer is bigger an does not fit the hole. No issue I will remake the kitchen and I obtain a quote for the parts. When I call up for these parts they refuse to honour the quote and charge full rate for the parts. In fact it costs me nearly £180.00 for two doors. They just do not care and want your money."

"Although the staffs were polite but what they sold was very bad! I bought some small rocks for the garden but they supplied BIG rocks to me. It took me lots of time and effort to handle this material. I WILL NEVER buy anything forum from them!!! They had done a good job to kick away customers！！！！"

"Massive shout out to Darryl Purcell! He Help me and my Fiancé design and buy our new kitchen for our new home. We had been to other kitchen places before coming to wickes, a lot of other places looked down on us due to our budget and age. (We are a young couple) They wouldn't give us the time of day. But Darryl took the time to listen to us and helped us stay within budget and be able to actually enjoy the kitchen buying process! He helped us utilise space really effectively! He was extremely patient with us as stuff with the new house kept getting delayed. He replied very promptly to us when we messaged with a question and when we sit down to discuss the kitchen he always had a hot chocolate ready for me! Please if you're considering a new kitchen go to Wickes and ask for Darryl, he is so lovely to have worked with!"