Loake Shoemakers
10 White Lion Street, Norfolk, United Kingdom
About Loake Shoemakers
Loake Shoemakers is an established and renowned institution located in the heart of Norwich. As a point of interest for locals and visitors alike, this shoe store is a must-see destination for anyone looking to purchase quality footwear. The store is conveniently located at 10 White Lion St, Norwich NR2 1QA, making it easily accessible to anyone in the area.
Loake Shoemakers is known for its wide range of shoes, boots, and accessories, all designed and crafted with the utmost attention to detail. Their commitment to quality is evident in every product they sell, making it a trusted source for high-quality footwear. Whether you're in need of formal dress shoes, casual sneakers, or durable work boots, Loake Shoemakers has something to suit your needs.
The store's attentive and knowledgeable staff are friendly and approachable, always ready to help customers find the perfect pair of shoes. They take pride in ensuring every customer has a positive experience and are happy with their purchase. Whether you're looking for advice on shoe care, the latest styles, or the perfect fit, the staff has got you covered.
Moreover, Loake Shoemakers carries a wide range of shoe accessories such as polishes, brushes, and shoe trees. Customers can easily maintain their shoes purchased from Loake Shoemakers or any other shoe products they own without much hassle.
In conclusion, Loake Shoemakers is the go-to destination for quality footwear in Norwich. With an emphasis on craftsmanship and customer service, this shoe store is sure to exceed your expectations. Don't miss out on the opportunity to visit this must-see institution and take home a pair of high-quality shoes that will last you for many years to come.
Photos of Loake Shoemakers
10 White Lion St, Norwich NR2 1QA, United Kingdom
Opening hours of Loake Shoemakers
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
10:30 - 16:30
Reviews of Loake Shoemakers
"An all-round excellent experience. I purchased a pair of shoes from here on Saturday (having gone in already knowing my shoe size...) and the service in-store was exceptional, with the staff having a brilliant knowledge of the Loake range and the characteristics of the various styles of shoe and materials. The friendliness and customer service was second-to-none, and I left with my purchase, reassured that I had made a good investment in a high quality pair of shoes. Upon returning home and inspecting the shoes further, I noticed a couple of small blemishes which, although minor, weren't quite in keeping with the premium product sold by Loake. On the Sunday I returned to store with the shoes, highlighted the imperfections, and was immediately offered an exchange with the same high levels of customer service experienced the previous day. No snippiness or change of demeanour at being asked to exchange a faulty product - merely a sincere apology and a great deal of effort put into making things right. The shoes weren't available in store, but could be obtained from elsewhere in the company, so I left the defective shoes in store, along with my contact details, having been told that I would be contacted when the new shoes were ready to collect. Today (Tuesday) I received said call, was told that the shoes were in and that the staff had double-checked them to ensure that they were okay. I called in and was afforded opportunity to check the shoes for myself before leaving with a replacement pair of high-quality shoes, which currently reside upon my feet as I write this review (sadly, the Loake experience stops just short of them breaking the shoes in for you!). As previously stated, a brilliant experience befitting a premium brand such as Loake."
"A slightly frustrating experience. The ladies who were manning the store tried to be extremely helpful but I didn't get what I wanted through the process. Price is not an issue, I have six pairs of Hugo Boss shoes at similar cost but was interested in the sustainability of the Loake resole programme. The real problem was that I asked if they could measure my feet as I have had difficulties with disproportionate width with some other brands. Then I would do some more research as which shoes I might want based on their availability in certain widths and then come into store in order to buy. In the Loake store, instead of measuring my feet, as I asked they simply asked what my size was with other brands. This feels rather unscientific, like prescribing drug doses based on how much we take other drugs, rather than your weight. We then went through a variety of Chatsworth Chelsea boots and as they were too small (something that ahem, could have been avoided if I had been measured) and I was literally grimacing and the ladies had to help me take the shoes off! In the end we found a pair of Rivington Boots that fit but it wasn't comfortable buying it as it was something I had not researched going into the store. And buying something simply becauase they have something in stock which fits is not right. I should note, that by contrast, the Clarks store opposite the Pret measured my feet, and advised that lengthwise I would normally be a size 8, but my feet are too wide even their 8H so in the end I have a 9H pair of black derbies and 10G pair of black chelsea boots, which I felt confident buying as they had been attentive. So in summary, lovely staff, lovely looking shoes but in the end the rather haphazard, 'grab something from the store room' process made me feel uncomfortable about buying from them. Obviously I would be happy to come in again and revise my rating if I heard they went back to measuring my feet and then making size recommendations!"
"Good in store customer service sells, bags, belts and shoes."
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