Hanson: The Clothes People,

55 Windsor Road, Neath SA11 1NG

"Has my duffel coat cleaned there much cheaper than Timpsons where I had been given a different price between Asda and Tesco"

"Well mannered staff very helpful spotlessly clean shop . Fantastic prices on clothes."

"Got a matching suit for my son and brother in law and for his wedding. Staff were friendly and helpful and were happy to alter the suits to fit them perfectly. Amazing options and services."

"There were several issues with wedding parties suit hire, which were resolved but customer service was lacking, which made each road bump so much more frustrating. I can only speak for the issues I specifically dealt with, which was a small portion of the whole story. In order to avoid travelling from Bristol for measurements I asked ahead of time if a trained tailor in Bristol would be able to take specific measurements of me and these could be used go get the suit. I would then only need to come in person for the final fitting the week before the wedding. I was told this was fine and given a list of specific measurements to ask for.(waist, chest etc) I was told the name of the suit brand but told if I have those measurements I didn't need to try on the suit, although this was preferred. I made the journey into Bristol centre and had the measurements only to call and speak to the exact same assistant and have him deny ever saying giving measurements over the phone were acceptable. Being disable this was extra frustrating as I had made an extra journey unnecessarily, which is very taxing. Of course I agreed to travel to Neath for the 15 minute appointment to have a measurement and try on a suit. At the first fitting the staff were generally uninterested, a little rude and didn't really care what the fit was like. I had to ask them to check what the fit was like, and I left not 100% confident the suit was be okay. I was told to come back the Monday before the wedding, no specific time was mentioned. When I did return, I had booked a 9am appointment. The staff were in dismay that I had booked such an early appointment. “who ever told you, would have told you not too come back until after 11am” this was proclaimed by the exact staff member who had told me about coming back on that Monday! I was also there with another groomsmen who hadn't been told it either. (his suit had to be reordered) Thankfully they had just arrived to I didn't have to wait too long as I needed to get back on the train to Bristol. In the end, the suits were fine, and all the suits were ready by the wedding, but unnecessary stress was added into the situation. This added with brides poor experiences left with with a poor impression of the staff at Hanson."

"Really great service from Hanson and in particular Jason for sourcing and tailoring a suit for me in under 24 hours. Talk about going the extra mile! Many thanks and I look forward to visiting the shop on a regular basis."