COS

"Are you going out of business? Why are you taking orders you can’t fulfill? Why aren’t you explaining anything? Waited weeks for my clothes, none of them fit, reordered only to wait again this time with no clothes and then a refund in the bank with no explanation. NOT acceptable"

"Appalling delivery service. They use the worst of the worst delivery firm Hermes (who have changed their name to Evri in an attempt to shake off the contempt the publicity have for them). It takes more than a name change. Same execrable non service. Have been waiting 3 weeks. Still no parcel. At depot apparently. Impossible to speak to anyone, all deliberately automated call dead ends. Cos to blame here for employing Hermes Evri to handle their distribution. Will never use these jokers again."

"Today I was in Brighton for the day. I visited the shop and purchased a swimwear. I'd like to thank you the lovely lady (red hair, fringe and glasses) that helped me figure out which style and size was the best for my body-shape. It was perfect! Thank you very much!"

"What's there not to like?! Stylish clothes which make you stand out in the crowd and the staff that treat you like a royalty. I love that feeling of unwrapping my new purchase which has been carefully wrapped in soft tissue paper...all those little touches which do make a difference!"

"Great store, great clothes and fashion and nice employees. The only downside is that their fitting rooms are small and crowded. I had to wait 30 minutes once just to try some clothes on. But I bought most of the clothes. Worth it!"