New Shuma Balti Ltd

"Absolutely abysmal service. We ordered at around 6pm and were promised a 7-7:20pm delivery time. I began calling them at 8:30pm. The first time they picked up the man did not even listen to me when I asked to cancel my order and hung up on me. The second time, about 15 minutes later I was called a 'whiney customer'. He told me he had only just started cooking the food and it would be delivered by 9pm. I asked to cancel the order because I was starving by this point and he flat out refused to cancel the order and hung up on me again. I went on the just eat app and cancelled the order. All I will say is, if you are hungry, don't order from this place. Edit - I checked their reviews on Just Eat and they 100% pad their reviews, a man named 'Sergio' has dined with them 36 times in the last 6 months."

"Best food i had ever,manager was so lovely and helpful, Cant stop ordering from here"

"Ordered takeout from here first time New Year’s Day, food was delayed but can understand that’s probably due to festive season. The food was terrible, the starters we ordered spring rolls, chicken Samsoas and chicken chaat were okay but the mains were so disappointing! Ordered lamb jalfezi the lamb was tough as boots couldn’t eat it! The chicken Joipur main was chicken in tomatoe purée no flavour at all ! I’m afraid I won’t be ordering from here again."

"Thought i would try somewhere new and was not disappointed at all the food arrived hot and delicious and was all around amazing definitely recommend!!"

"Had a wonder evening at home with the takeaway service, which was like a cherry on top! Couldn’t ask for more. The New Shuma Balti team made it wonderful. We will be returning as regulars now! Fantastic effort boys with top results!"