The Original Factory Shop
3 Drove Road, East Sussex, United Kingdom
About The Original Factory Shop
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Welcome to The Original Factory Shop, your go-to destination for all things fashion, home goods, and footwear! Located at the address Unit 1, 3 Drove Rd, Newhaven BN9 0AD, United Kingdom, our establishment is a one-stop-shop for all your shopping needs, housing a fabulous selection of clothing, shoes, and household items.
As a clothing store, we offer a wide range of high-quality outfits for both men and women that cater to all styles, occasion, and preferences. From chic dresses and trendy denim jeans to stylish shirts and cozy knitwear, we have everything you need to update your wardrobe and stay on top of the current trends. Our clothing items are all sourced from the best brands in the market, ensuring that they are durable, long-lasting, and fashion-forward.
Aside from fashion, we are also a home goods store that houses an extensive collection of bedding sets, decorative pieces, kitchenware, and home furnishings. Our products range from luxurious and indulgent to functional and practical, allowing customers to transform their homes into a comfortable and stylish sanctuary. We also carry a variety of accessories such as bags, jewelry, and hats to add the final touches to your outfits or home decor.
What truly sets us apart from other establishments is our impressive collection of shoes. As a dedicated shoe store, we feature an extensive selection of footwear for men, women, and children from the most esteemed brands. From simple sandals and cozy slippers to elegant heels and rugged boots, we have a diverse range of shoes that cater to every style, occasion, and comfort level.
Whether you are a resident of Newhaven or just visiting, The Original Factory Shop is a must-visit point of interest. Our location is easily accessible, and with our wide range of merchandise, you are sure to find something that catches your eye. Our store offers exceptional value for money, and our friendly and knowledgeable staff are always on hand to provide expert advice and recommendations on all our products.
Visit us today and experience the best shopping experience that Newhaven has to offer!
Photos of The Original Factory Shop
Unit 1, 3 Drove Rd, Newhaven BN9 0AD, United Kingdom
Opening hours of The Original Factory Shop
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
10:00 - 16:00
Reviews of The Original Factory Shop
"Nice staff and good place for your Evri parcels"
"Staff are always polite, friendly and helpful."
"In this store, you can put a parcel from Ervi. Today I asked to send my parcel to my son, and I myself stayed in the car to wait for him. I was bewildered when my son returned and said that he needed a barcode. I had to go to the store myself, and then I realized that the staff did not know how to accept parcels at all. The device that was previously available for printing stickers at the cash register was removed. I had to prove and teach how to do it. I was a little shackled. And now I'm worried if she put the parcel in the place where she will be taken from! More staff training needed!!"
"Newhaven TOFS - Probably the most helpful staff in any of this type of outlet. Pleasant and polite and mostly cheerful."
"Appaling. Spent £30. Went back in store to buy air fresheners. Brought 2 for £6. Back in the car we realised that there was no liquid in the containers, returned to store. Asked which liquid fitted the containers so i could purchase, no one knew and then was told they didn't sell them. Therefore returned the fresheners and requested a refund. (Remember this is £6). Asked for my receipt, by the lady, I informed her that i was not given one but she confirmed that she remembered me from 5 minutes previously. That was proof of purchase. Refused me a refund , offered me a voucher. I did not visit shop often so insisted on a refund. This was refused so is asked for the manager. I aked him why he was selling air fresheners that could not be used because they did not sell the liquid content. He became Irritated and refused me a refund. Informed him i would be taking this up with his Head office, reminded him that the lady assistant had confirmed my purchase. (Giving proof of puchase) Still no refund. So i told him i would take his voucher, rip it up outside and not return to the store. He then informed me that he would give me my refund and "THAT I WAS BANNED FROM THE SHOP" He told me numerous times. He just did not know how to answer my questions, poorly trained. Astonishment was not the word. I was absolutly shocked. 63 years old and never been in this situation before, FACTORY SHOP YOU SHOULD BE ASHAMED. He left, I took my refund and asked the assistant for the manager details. He came back out of his office and told me he had already given them. I then asked again and he told me his first name. Asked him again and he told me his second name and told me to leave the store. appalling, and at his stage i admit i became loud and informed the shop of the appalling service so all could hear. (not proud of myself but now so annoyed) He told me to leave again which i did.(With my £6) . Why sell an air refeshener when you do not sell the rest to enable it to be used and then why refuse a refund when brought ot your attention. Then why ban a 63year old for asking the question and requesting a refund. 1 Star is too much."
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