Toby Carvery East Hunsbury

"Service from waitress Elle was great very polite and very courteous indeed . Will be back for that alone. Super to meet Linda Carter from the Queen Vic tonight too, she must be the new landlady. Food was exceptional from the carvery. Worth the wait ...stuffed!!!"

"The staff were friendly and helpful. That’s where my positive feedback ends. A family party was booked for over 20 people. Right from the start I was concerned. When trying to book, no one would answer the phone. Messages were never answered. Had to drive nearly an hour to book and pay deposit so the table was secured for the day we wanted. Menu choices were written in a plain price of paper. The table was booked for 18.30 and despite family members waiting over 20 minutes to be seated, this restaurant had the audacity to message me to say we had 5 minutes to claim our table at 1835. The place was pretty much empty and staff were ignoring people looking for assistance. The starters were wrong. Some of us were waiting over 30 minutes for our starters. Bread was dry after being in the microwave, other elements were flavourless and pretty much inedible. Carvery was dry or under cooked. Xmas pudding was like mush and in edible. We were all on separate tables. No effort made to make the tables look festive or to place all family members together. The place was cold. We were sat eating in our coats. Chances of going back are nonexistent. A very rare family get together was ruined."

"We haven't been here for many years so decided to give it a try as we had always had a pleasant experience however this time was different. The staff that served us had a great attitude and I found them very pleasant unfortunately the food let this visit down. The meat was very fatty, The carrots were very hard and I didn't find the choice of vegetables very appealing and unfortunately most of the "roasted" parsnips were very over cooked and black. I think if they had a better selection of vegetables and perhaps they were cooked better then we would have had a much better experience."

"Initial customer service was not very friendly and we got ignored at the door, however once shown to our seats Sophie was our waitress and she was lovely. Super helpful and friendly. Food was good too and chef was friendly also. Sadly no sticky toffee pudding for dessert though! All in a all a decent Sunday roast."

"Being asked to leave an empty as they "need the tables back" after 40 minutes of arriving was very disappointing and doesn't even deserve the star I give this visit. Travelling down to Luton from Nottingham for a family day out we decided to stop off for some food on the way. Arrived at 10:50 and breakfast was still being served so we ordered 5 with drinks. 11:30 was asked if we wanted to finish or more drinks we could sit outside but we had to leave to make way as they get busy and needed the table Pictures show an almost empty restaurant and not one person arriving Just felt like we were not welcome at this location as we never have this at our local Toby Carvery. Embarrassing for me as I'd recommended this place as a location to eat Was more in shock at being asked to leave I should of asked to see the manager to resolve there and then. I know for next time to choose a more welcoming location"