Masala (Llanelli) 31 West End, Llanelli SA15 3DN

"we have been here several times and the food has always been good and the price. Recently we went again 6 of us and we were charged £40 more than the menu price. when we queried this we were told the prices on the menu were out of date, and we need to pay up, we wont be going there again, very disappointed with them."

"Excellent dine in experience. We really enjoyed our tailored meal. I recommend trying the special chicken chat / lamb tikka starter (not on menu). Butter chicken/ makhani ask for it to be slightly spiced and garlic cheese nan."

"Ordered online at 6pm on a Saturday evening, was advised it would be delivered in half an hour. 1 hour later called to check on the progress to be told it would be at least half an hour again as they were waiting for the delivery driver. Said I would collect instead. Called to collect, demanded a refund of the delivery cost,and still waited half an hour for food. So finally sat down with food at about 7.45pm. Almost 2 hours after ordering! To top it off, food was overcooked, somewhat tasteless and the chips had definitely been reheated. Had many meals here in past, but no more. Was only 1 table in the restaurant too so weren't even busy. Absolutely terrible, avoid at all costs. Plenty of much nicer take aways in town."

"Ordered a delivery for Sunday evening ..supposed to have been 45 mins...after a hour and a half still no food...after a telephone call they said it was out for delivery....which it was not.....food turned up after a 2 and a half wait....only for my chicken tikka to be rock hard and over cooked...my chips luke warm and hard and no salad ....think they forgot about us and then just chucked food out at us no love and attention put into it....had deliveries from them for years but sadly not Any more...."

"Great food but they massively overcharged us and because I'd had my first drink since my mum died Christmas Day, I didn't notice until we got back to the hotel (visiting family at the time). I've read quite a few reviews elsewhere that this has happened to them as well so it must be something they do, shame on them. Update: they have responded below to say "this is unlikely", so they call their customers liars too, very nice! I spoke to them after the event and pretty much got the same response "you are confused"! We know exactly what we ordered and checked our debit card details/bill against the menu which you can find online, it was out by quite a large amount. At the time they told us to come into the restaurant for a refund of the difference which as far as I'm concerned, admits fault, we live at the other end of the country so couldn't do this. In conclusion if you want to have nice food but pay twice the price as usual, then have them tell you you're a liar this is the place for you!"