Tesco Extra

"Tesco Extra, Blue Boar Ln, Norwich NR7 8AB. It is a big supermarket and Costa is located at the entrance. Many items are on big bargain sale. Maximum 3 hours parking stay. Come and enjoy the good shopping experience."

"They have changed the layout very Ill thought. When I went self scan wasn’t working so went over to customer service a young lad who should be sacked and escorted of premises told me to get to back of queue . Why have you got such a dimwit working for you he should be dismissed immediately. Your shop is a disgrace the manager should be ashamed of themselves Customer service is important sadly lacking in this shop. If you had to close one shop it should be this one It is not fit for purpose and sadly reflects on tesco . You need to rethink the way this shop is run . I will shop elsewhere I do not tolerate such rudeness"

"Very large store, well stocked, friendly staff, good bakery and fish counter, deli. Also fresh flowers and fab fruit and veg section. Offers other services like dry cleaners and shoe repair, optician, travel agent. Ample parking, easy to get to, newly refurbished petrol station. Long opening hours….basically it has everything! Top marks!"

"Tesco Blue Boar Norwich I have been coming to this store since it was opened and am saddened to say how the staffs attitude has helped not only ruin what was once a good store but turn it into a playground for childish behaviour and Chinese whispers system which in turn has ruined the shopping experience for customers. . Examples are as follows and have been witnessed by locals over the last 12 months. Staff gossiping and backstabbing each other down the isles in front of the customers, staff heard commenting how they can steal food/goods to order and they haven’t done a food shop since working at Tesco Blue Boar. Lack of communication between departments causing frustration for customers and in the end making them leave the stock in store and purchase else where ( This happened 26/11/22). A customer purchased an item with a security tag on but paid at the Pharmcy for it. When they came down to the front of the shop they were told they would have to go to the end of a long cue of customers yet to pay. In frustration the customer left the item on the side and I personally watched as they went into Lidl and purchased the exact same item but without the attitude from the staff. Come on Tesco you used to be the best but you are now like a ship without its captain and the staff are running amok. Look at your CCTV cameras and don’t leave them to a 3rd outsourced company otherwise you will loose more customers in the run up to what is meant to be YOUR busiest period, not Lidl a few yards away."

"Called in here ad they offer a guaranteed passport photo service, and was in the area. Never really got an opportunity to check it out properly, but it is a large well stocked store with a large selection of merchandise. The staff were all very friendly and happy to do what they could to help."