Papa Johns Pizza

"Fast, great quality pizza and friendly service"

"Put an order in at 10.53pm and the order was accepted, I received an email not long after stating there was a problem with my order and to call. I called in and was advised they close at 11pm and they had cancelled the order. I checked my account this morning to find that I had been charged for a cancelled order. I have then called the shop this afternoon to ask why I had been charged if I received nothing to be told if they had cancelled the order I would receive a refund in 4-5 days! The young man on the phone didn’t even ask for an order number,name or address to check if the cancellation even took place or if everything went through properly. I have no issue with them cancelling the order other than it just shouldn’t be possible to order past a certain time if the establishment is closing at 11, also with most fast food places you receive a cancellation notice email to confirm the cancellation and the funds are not taken from your account until the food is out for delivery. I am almost certain the order was not cancelled properly by papa johns."

"Whilst the quality is good, some of the drivers are on personal calls or just say nothing on arrival. Oddly as well, today I had a leaflet through the post for the Trench Road shop with February valentines stuff and an advert on the back promoting a new movie of the batman coming in March. Its May!!"

"Pizza arrived after 70 mins luke warm. Mrs B and the kids were hungry so couldn't return the order but they did offer to replace my pizza. Got the replacement hot in 20 mins and it was great. Would have been 5 stars if it was like that first time and we could have eaten it together but I'd give them another try sometime."