Domino's Pizza - Brighton - Patcham

"I got ham in a chicken feast pizza, they said they will re deliver didn't not happen"

"Awful experience ; never got my food, the driver delivered it to the wrong address, i waited over an hour for my order which I never received. Wasn't offered a refund or replacement order until I asked what was going to be done about the situation in which I was told I'd get a refund and was then hung up on again. This is all after I waited over three hours for an order the other week. Rather appalling I think. Think I'll be using Pappa John's from now on thanks"

"If you order online and collect can you get pizza for less than half the delivery price. Eg two topping media pizza £6. Delivery double that plus extra £2,delivery charge. If you collect the Pizza is piping hot and scrummy. The service is efficient and ready when they say it will be."

"Had quite an unprofessional phone call when I enquired about my delivery (which said it was delivered on the app but hadn't been yet) in which the person on the phone interrupted us and sarcastically said "oh that's so terrible I'm sorry" when we told them that our order hadn't arrived yet. then, one of our sides was undelivered and although they did bring them back and gave us a free drink, they had given us pepperoni twisted dough balls instead of just cheese (which my vegetarian friend ate thinking it was cheese twisted dough balls). i double checked on the app and i had definitely ordered the regular twisted cheese dough balls and not pepperoni. overall, unprofessional and not the best service."

"Ordered online, when it said ready I went to collect it they said it wasn't ready. However their system had told me it was. Bloke suggests I haven't ordered there and that perhaps it's a different store. They are clearly overworked and unable to sustain the pace of orders. Their systems shouldn't put people under this kind of pressure as the failure of the operation throughout was evident. You have a tiny space brimming with stressed out staff. After 10 mins someone finally gave me the Pizza that was right there in front of them the whole time. Unfortunately this is just another example of how modern technology is often a complete let down. Pizza was OK but of course cold. Turns out the reason behind this, after looking at the label on the pizza, was I gave my second name and on the pizza this is replaced by an asterix. Perhaps the staff should be trained to ask what is your first name? Or perhaps just put the full name on the Pizza? Or is GDPR now preventing smooth operation of a Take Away?"