Pizza Express 107 Church Road, Hove, Brighton and Hove, Hove BN3 2AF

"Billboard offered 2 courses, Mon. To Thurs. for £15.95. DON'T be FOOLED, should read Pizza and Doughballs, doughballs being the only other course on the offer. Left for FRANA MANCA, excellent service, cheerful staff, V.impressive pizza's."

"I came in and had a nice meal with my fiancé and we was greeted by a nice gentlemen who I believe was the General Manager, I've been to a few chains now and he seems to have a very good team at this store, he's got a great attitude to work and is very professional, also my waitress Marta was very polite and was a brilliant service to have. overall imp very satisfied and will be coming back more often."

"Overall, the food was decent, but the main waiter that we had was quite rude. We had a man that was bald over the top of his head with short hair around the sides. I think he was Northern Irish and quite tall, not that he was rude because he is tall or Northern Irish, but that’s the most specific I could be about who this waiter is. Ordering the starters was no drama, as they came pretty fast and tasted lovely. When we ordered our mains everything seemed fine, but then when our pizzas arrived, I was given the wrong pizza, and when some of the people I was with said I’d been given the wrong pizza, the waiter immediately said ‘Oh, it was a bit mumbled’ referring to when I had ordered, which doesn’t sound awful on paper, but it was extremely passive aggressive, and obviously a way of telling me it was my fault that my order was wrong. He could have easily just apologised on behalf of the situation and asked me to clarify which pizza I had ordered. Firstly, I didn’t mumble, and remember speaking clearly when I ordered, but if he didn’t hear me, if I had indeed mumbled, or if the pizza I ordered sounds similar to another thing on the menu, he could have asked me to clarify what I’d ordered which would have been fine. To be fair, the correct pizza came fairly fast after I’d had to re-order which was a positive. Secondly, when we were eventually paying, my girlfriend, one of the people whom I was eating with, was trying to get a discount using her Pizza Express App, and called our waiter over because the code she was using didn’t seem to work, and she’d tried quite a few times. Again, the waiter did nothing but insist that the way she had used the app was wrong, but when he told her what she should have done, she confirmed that she had indeed done what he said, already. He wouldn’t just say ‘no worries, would you mind trying again?’ which is all that needed to happen and was how we managed to pay in the end. I have no idea if this man is going through something bad in his life, and I don’t want to assume that he’s fine, because upsetting aspects of one’s personal life can of course have a huge knock on affect to one’s professional life, and just make them more short with people in general, but either way, the way we were spoken to was fairly unpleasant and I don’t think it was necessary. I used to work in hospitality and it’s a number one rule not to speak a customer this way, so why should he? I’m not saying that the customer is always right or anything like that, but don’t be rude or passive aggressive when there’s just no need. I really hope I didn’t come across as entitled or just a plain d*ckhead in this review, but I felt frustrated after our experience. However, we’ve been there before and the staff we’ve had have been lovely, and the food has been nice too, which it was this time as well."

"Friendly staff, delicious food and lovely atmosphere. We had dinner there with two young children and the service was amazing. Food was served quickly and with high quality. Environment was clean and spacious."

"Fantastic team and food All the staff was very attentive and so friendly. The food was amazing and tasty.
 We had the best ever night out since long time!
 Thanks a lot was absolutely amazing and we will come back again soon!!!"