"Booked an appointment for 5pm to get my ears pierced. The store was closed even though the sign in the window said it closed at 6. Surely they were aware of the appointment and could have called or emailed to tell me that time wasn't possible?"

almost 3 years ago

Sian Ball:

"Took my Daughter (5 years old) to have her ears pierced today... The staff member was alone in store at the time, so we couldn't have two assistants to pierce one ear each at the same time as planned, but this ended in my Daughter making a brave decision... To have her ears pierced one after the other. The assistant really reassured my Daughter, made her laugh & feel at ease, as well as being super hygienic & keeping us both updated on everything she did at all times. One ear was pierced, flowed quickly & confidently by the next... No fuss, quickly executed & no time to register any pain, just a little discomfort. Aftercare fully explained & demonstrated, leaving me confident that I could care for my Daughter's fresh, beautiful piercings. Thank you Claire's. x"

almost 4 years ago

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