Shnuggle
17 Jubilee Road, Ards and North Down, United Kingdom
About Shnuggle
Welcome to Shnuggle, a premier clothing store located in White Fox House, Newtownards, United Kingdom. At Shnuggle, we pride ourselves on offering a vast collection of stylish and modern clothing options that cater to a diverse range of tastes and preferences.
Our establishment is dedicated to providing a personalized shopping experience that exceeds your expectations. You will find that our staff is friendly, knowledgeable and happy to help you with any queries you may have. Their expertise and attention to detail ensures that you will leave with the perfect outfit, be it for a special occasion, office attire or everyday wear.
Located at a prime point of interest, Shnuggle provides high-quality clothing at wallet-friendly prices, making it the perfect place to shop for fashion-conscious individuals looking to stay on-trend without breaking the bank. Our store features a wide range of clothing options for men, women and children, catering to all shapes and sizes.
Our collection includes dresses, tops, skirts, jeans, jackets, suits and much more, ensuring that you have a broad range of options to choose from to meet your unique style requirements. All Shnuggle clothing is made using high-quality materials, so you can be sure that you are getting value for your money.
When you enter our store, you will be drawn to our stunning window displays, which showcase the latest addition to our collection. Our bright and airy store is designed to make shopping a comfortable and enjoyable experience. We have ample space so that you can easily try on clothes and accessories without feeling cramped.
In summary, Shnuggle is a clothing store that caters to everyone, offering unrivaled prices, quality pieces and friendly service. So come on down to Shnuggle at White Fox House, 17 Jubilee Rd, Newtownards BT23 4YH, United Kingdom, and let our knowledgeable staff help you find the perfect outfit.
Photos of Shnuggle
White Fox House, 17 Jubilee Rd, Newtownards BT23 4YH, United Kingdom
Opening hours of Shnuggle
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 14:00
Saturday:
Day off
Sunday:
Day off
Reviews of Shnuggle
"Shnuggle products are so well designed and really high quality. After doing a lot of research, there was no doubt Shnuggle were the brand that suited us best, with a very good price-quality relationship. They have a fantastic customer service, who always replied very promptly and went all of their way to assist us while keeping us updated. They really value the customer and are the best service we’ve had for a long time."
"Brilliant products and company. Highly recommend."
"Excellent customer service and products, will be recommending to anyone who needs baby products!!!"
"Would not recommend this company. Horrendous customer service. The products seem fine (although not tested yet) but they are seriously let down by not caring about their customers and having no understanding of consumer law. We had delivery issues where the DPD Local driver didn’t deliver our items despite us being in the house. Shnuggle could not care less and told us we needed to sort with the courier ourselves, despite consumer law being very clear that the contract with couriers on this type of purchase is between the vendor and the courier and not the recipient - with many couriers refusing to deal directly with the recipient for this very reason. We eventually got our parcel on the second attempt but only because we suspected the delivery driver was near and had to go out into the street and hunt him down ourselves. Had we not done this we’d not have had the parcel delivered for a second time. Shnuggle made no attempt to support us, check in with us or offer to make any complaints for us. They didn’t even realise they had contracted with DPD Local and not DPD themselves. We spoke with Shnuggle 5 times during all of this and not once did they show any ounce of care - with the manager talking over us and taking the side of the delivery driver who couldn’t be bothered to get out of his van to walk to our house and saying it was out of their hands and they had nothing to do with DPD Local. At one point they said the words - “DPD Local do not work for us” which is absolutely laughable considering they contracted with them and paid them to deliver our parcel. We were told that if the second delivery was not made, we could only get a refund when the parcel arrived back with them and not the immediate refund which is clearly outlined in the Consumer Rights Act. We told them that if the parcel didn’t arrive we would call them back to request the refund that same afternoon and we were told “fine”. When we called back only 30 minutes later, the office was closed and they had failed to mention this earlier even from a courtesy perspective. It was clear they had omitted this information to antagonise the situation. Absolutely atrocious customer service. To make matters worse, having now had horrendous customer service to get the delivery to even arrive and having had to speak to Shnuggle more than 5 times about our order, we open the box to find only a Moses basket and no stand. We are yet to find out if they just forgot to put this in with our order or if they just decided to not mention this to us in any of the 5 calls that they would be sending it in 2 parts. I would recommend that you shop elsewhere and do not deal with Shnuggle directly. They are not pleasant to deal with and clearly uneducated in the law that they trade under. This is not something that instils us with any confidence or trust in their products."
"Products are amazing. Customer service is fabulous with dedicated caring staff. Can't recommend this company enough"
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