Rathbone Flowers,

6 Lodge Avenue, Dagenham RM8 2JA

"2 Stars because I ordered a bouquet of flowers to be sent on mothers day and they forgot our order. I explained that I wasn't from the area and asked if they could be delivered on the Sunday, they said that would be no problem. After waiting to hear from my mother-in-law to see if she had received the flowers we eventually called her in the late afternoon asking if she had received anything, she said no and so we called Rathbone and asked where abouts they were with the deliveries. They said that all flowers had been delivered and there was none for the address we provided. I luckily had email evidence of our correspondence and they then explained that they 'forgot' about our order and they would not be able to send any flowers to her that day. The only reason why I am not leaving just 1 star is that the bouquet, when it was finally delivered, was very nice, it's just a shame that they weren't delivered on the day we had agreed upon."

"Friendly and helpful. Beautiful flowers, exactly what u asked for. Highly recommend."

"Was not happy with the flowers, went in to order a set of birthday flowers for my sister. I would have thought as a florist they would know how to put a nice set together, left unhappy. Even called the store as I was so embarrassed at the time to ask if i could change the flowers and if the lady could rearrange it but sadly she said she could only rearrange and not change because ‘apparently’ that is what I wanted. Even though I stated I wanted a nice bright pink and red brunch of flowers for a birthday!!!! :("

"Thanks to these lovely people a wedding crisis was averted. They have a lovely range of flowers and decorated with lovely bows. Thank you so much."

"Not knowing a great deal about flowers, I have bought bouquets from here several times and they have not failed me. I just give them a indication of what I like and give them a budget and allow them to create me a bouquet. Each time, I have bought from here they have been well received. Can’t comment on their delivery but instore they have delivered a nice bunch and decent service"