Clifton Villa Veterinary Surgery - Newquay
53 Henver Road, Cornwall, United Kingdom
About Clifton Villa Veterinary Surgery - Newquay
Clifton Villa Veterinary Surgery in Newquay is a leading veterinary care establishment that is dedicated to providing the highest quality of medical care for pets. Located on Henver Road, the clinic is a staple in the community and is recognized as a point of interest for owners and their furry friends.
The team at Clifton Villa Veterinary Surgery has been serving the community for many years and has established a reputation for excellence in their field. They offer a wide range of services including routine check-ups, vaccinations, nutritional and behavioral advice, dental care, and surgical procedures. The highly trained and experienced staff strive to create a warm and welcoming atmosphere to ensure all pets feel safe and at ease during their visit.
The state-of-the-art facilities at Clifton Villa Veterinary Surgery are equipped with the latest technology and equipment to provide the best possible care for your pets. The clinic is fully equipped to handle emergencies and critical care situations and is staffed 24/7 to ensure pets receive the care they need at any time.
Whether you have a young puppy or an aging cat, the team at Clifton Villa Veterinary Surgery is here to provide the best possible care for your furry family members. With a focus on prevention and education, they work closely with pet owners to promote overall health and well-being for all pets.
Conveniently located on Henver Road in Newquay, Clifton Villa Veterinary Surgery is a trusted establishment for veterinary care. Don't hesitate to visit the clinic today for all your pet's healthcare needs.
Photos of Clifton Villa Veterinary Surgery - Newquay
53 Henver Rd, Newquay TR7 3DQ, United Kingdom
Opening hours of Clifton Villa Veterinary Surgery - Newquay
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Clifton Villa Veterinary Surgery - Newquay
"Fantastic surgery. Staff always lovely and help to save money where possible. Very clear on pricing and about middle range which is more then acceptable for such a surgery. Very caring and himan to deal with"
"Attended as an emergency as down on a short break, Alice was amazing, lovely reception staff. Thank you so much!"
"Unfortunately have to change my review. What started as a great service, ended up our worst nightmare! We were told after our girl passed we could see her in the vets, so after getting ready and going we were told "we're really busy today" but spent 23 mins in the car park telling me "her legs may be stiff in the air", "she won't look very nice as she'll be decomposing", "it'll be distressing as she'll be in a state" to which I replied no problem I'll only be 2 mins, I've been told I can see her so I'd like to see her.. the woman continued to put me off with quite distressing as she should of been positioned properly upon being put in the freezer as she would of gone stiff which means that care wasn't taken in how she was placed upon passing. I can't understand how they said I could then they were to busy but had 23 mins to put distressing thoughts and images in my head. They then recommend Valley Pet Cremation services, who took over 2 weeks to get our cremation sorted with as there was constant issues with phone lines and emails, upon attending it was absolutely disgusting, she was in a plastic bed in the front doorway, with a muddy blanket on her, no seating and was NOT what we were told. The building was empty, we took multiple photos. Unfortunately our last memories of our beloved girl are now tainted. Our goodbye was traumatic and our last few minutes with our girl were heartbreaking. Once again they've rang and told us we were meant to be collecting our girl today and she's been "forgotten" and now we won't have her till THURSDAY. How do you forget someone's pet? The money we've paid isn't the main issue but the memories, stress. We asked for clippings of her fur.. she had random patches all along her back side, not done with any care or consideration.. we took photos as we were absolutely distraught with how she had been shaved, chunks taken out her back not in a straight line or neatly at all, she looked like a toddler had been let loose with a clipper, when we complained to the cremation service they denied all responsibility as even they agreed it was shocking! What started out as a great service has now left us with such traumatising memories."
"the receptionist here barely look up from their desk when you walk in the door. I've never known a veterinary practice to take as long to dispense flea and worming medication - we had to wait three days which seems insane at excruciatingly high prices. They wanted to see my dog for an annual check up before they gave me worming meds, they said this would be free of charge however, this came at an inconvenient time, I was working days and partner was working away so nobody around to take the dogs for a check-up. So the dogs had to go without. When I finally got the chance to take the dogs they tried to charge me saying that it was my fault because I'd booked in with the wrong type of vet. The vet we did see seems very nervous and didn't really want to touch the dog. I had to argue my point in reception which I found very stressful. Eventually they said they would let me off as a Goodwill gesture even though they stated the appointment would be free and it was so I could get the medication. I should also add that the vets that saw the dog seems very nervous and didn't check the dog over at all all just looked from a distance. No no checking of teeth, no checking of gums, no checking of heart, no checking of ears and the things you may expect from a common check up... and that's what they wanted to charge for."
"We had to take our puppy to see a vet, emergency late night appointment they were extremely accommodating. Looked after the puppy very well, thoroughly checked her over and cared for her and we felt extremely confident with the information we were given. We were so grateful for the service at such short notice and they made me and my children feel so much better ❤️ Thank you so so much ❤️"
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