Soper HomeCare Limited

"Came out to my elderly Dad and did no more than turn the tap on to check the ignition was working properly after my Dad had complained it was unreliable. Wouldn't do a service as ' he doesn't do services' and left after 15 minutes. Charged £60. Pathetic, taking advantage of an O.A.P."

"Its nice to deal with a local company whio care about their customers. Friendly and efficient at a reasonable charge."

"Good company to deal with. Quality service and very pleasant. Much cheaper and more efficient than British Gas homecare."

"I switched to this company when British Gas boiler/ radiator / gas fire annual care package went up and also added £75 for a gas fire check, about 18 months ago. My annual checks have been efficient, but last week my boiler started leaking and I did an emergency call. A visit was offered within the hour! Flood stopped. So impressed. New part ordered and fitted, free under my cover. Lovely staff, great local service for Plymouth."

"I chose to use this company for home emergency service. I'm a single parent and had my dad on hand for any emergency but sadly he recently passed away so needed to feel safe in the case of a problem. My toilet broke and wouldn't flush, I only have one toilet with a 14 year old daughter and it was a Saturday morning. I called the emergency number but could only reach a generic EE phone message telling me to leave a message. There was no hint or advice on what to do, I didn't know that the number was correct, whether they would answer, get back to me or whether they would do anything, their website said they were closed.'ve never had to use a service like this panicked and called an emergency number and paid £200 to fix the problem. I phoned on the Monday to report my experience and was told I should have left a message as they don't respond unless you do and apparently EE had reset their voicemail without their knowledge. I was covered in my policy if I had left a message to a number that could have been anyone and waited for that mystery service to phone back for however long it took for them to listen to said message. Unfortunately I cannot continue to pay for a service that can't be trusted."