Health-on-Line
80 Holdenhurst Road, Boscombe, Dorset, United Kingdom
About Health-on-Line
Health-on-Line is a top-notch health insurance agency dedicated to providing comprehensive health coverage to individuals and their families. Our establishment is located in the beautiful Boscombe area of Bournemouth, United Kingdom, at 80 Holdenhurst Road. Our team of highly skilled, experienced and compassionate professionals is committed to delivering exceptional customer service that meets our clients' unique health needs. As a reputable insurance agency, we offer a variety of health insurance policies that are customized to suit different budgets, lifestyles and health requirements.
At Health-on-Line, we believe that everyone deserves access to quality healthcare that is affordable and accessible. We work with a network of healthcare providers to ensure that our clients can access the care they need, when they need it, at a cost that is within their reach. Our team is constantly exploring new ways to enhance customer experience, streamline processes and offer the best value for our clients' money.
Health-on-Line is more than just an insurance agency. We are a point of interest to anyone who values their health and well-being. We offer a range of informational resources and tools to help our clients make informed decisions about their health. Our online portal provides round-the-clock access to policy information, claims, health tips and wellness programs. We also have a team of health experts who are available to provide guidance and support on various health-related topics.
In summary, Health-on-Line is your one-stop-shop for comprehensive health insurance coverage, exceptional customer service, and insightful health resources. We invite you to visit our establishment at 80 Holdenhurst Road, Boscombe, Bournemouth BH8 8AQ, United Kingdom, or contact us on our website to learn more about our services. Let us help you protect your most valuable asset- your health.
Photos of Health-on-Line
80 Holdenhurst Rd, Boscombe, Bournemouth BH8 8AQ, United Kingdom
Opening hours of Health-on-Line
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Health-on-Line
"Shocking - having been with Bupa and Aviva - this isn’t comparable. Website is terrible, not clear on how to make a claim or add onto existing claim. Take forever to answer phone lines. Once a claim is authorised, they take 1-2 working days to send a badly laid out TEXT of who you can go to - which in my opinion is beyond shoddy in terms of time and quality of service. They sent me the details of a consultant who didn’t even work at said clinic anymore and so I booked another one at that same clinic. After I’d had the treatment, they then told me it wasn’t covered even though their text only said ‘if you choose to use another provider, let us know.’ In my opinion, this was the same provider as it was the same clinic, but apparently provider means consultant. How was I supposed to know that? Beyond misleading and I feel conned as obviously I wouldn’t have gone ahead if I knew it wasn’t covered. Now potentially having to fork out £400-£500 for treatment I thought was covered. Absolutely appalling."
"very poor, have now cancelled my policy."
"Had this policy a few years, had to make a claim and it was refused. It took them a month to process my claim and that was with us phoning them many times. Please be careful with this company."
"I owe Health On Line a massive thank you for helping me switch over from BUPA who I had been with for many years. I saved a lot of money for better cover last year and when I made a claim for a hernia it was very straight forward. Thank you for a good service"
"My advice is to stay clear of this company. We paid into their insurance for 18 months to the tune of £220 per month. My wife had a small problem with her knee and they took weeks to move the claim forward, we had to do all the chasing, in the end I just gave up and paid the bill myself. These people promise everything when you sign up but are just appalling with their service if you have to claim. You have been warned!"
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