First Response Finance Ltd
5 Regan Way, Beeston, Nottinghamshire, United Kingdom
About First Response Finance Ltd
First Response Finance Ltd is a prominent finance institution that aims to provide swift and reliable financial solutions to individuals and businesses alike. Located at 5 Regan Way in Beeston, Nottingham, First Response Finance Ltd has become a vital point of interest for people seeking financial assistance in the United Kingdom.
At First Response Finance Ltd, we pride ourselves on offering a friendly and approachable service, ensuring that our customers' needs are always met. Our expert team consists of highly trained finance specialists who possess a wealth of knowledge and experience in the industry. We understand that each customer has unique financial requirements, and therefore, we tailor our services to suit each individual's needs.
Our comprehensive range of finance options includes personal loans, business loans, car loans, and more. We also offer flexible repayment plans and competitive interest rates to ensure our customers receive the best possible financial assistance.
Our commitment to our customers goes beyond just providing financial solutions. We also aim to create a supportive and comfortable environment where our customers feel confident and secure in their financial decisions. This is evident in our customer-facing approach, which places our customers' needs at the forefront of everything we do.
Overall, First Response Finance Ltd is a reliable and trustworthy institution that offers exceptional financial solutions. Our dedication to our customers and commitment to our services has made us a point of interest for people seeking financial assistance in Nottingham and beyond. Visit us today to discover how we can help you achieve your financial goals.
Photos of First Response Finance Ltd
5 Regan Way, Beeston, Nottingham NG9 6RZ, United Kingdom
Opening hours of First Response Finance Ltd
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
10:30 - 17:30
Thursday:
09:00 - 19:00
Friday:
10:30 - 17:30
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of First Response Finance Ltd
"Bought a car using first response fiance which I bought the wrong car had nothing but problems with it . A lady called Hanna helped me through the progress of getting the car fixed as the dealer didn't want to know they then paid for all repairs which came to a big bill. I picked the car up within a few days had more problems with the car Hanna then suggested about giving the car back as it kept going wrong which was absolutely brilliant as a broken car is a nightmare I have received a full refund and will definitely be using this company again the staff are so polite and helpful and aren't like any fiance company I've ever dealt with as they look out for what's best for you . I am so grateful to Hanna as she kept me updated on a weekly basis of calls and emails providing me with answers and advice, 10/10 customer service if only every company had someone like Hanna .."
"What can i say, this company really made my car buying experience special and made me feel listened to. I haven't had the best credit history (uni student , life) which meant that I had struggled to acquire finance in the past. After making a finance application to First Response in the evening, i was contacted at 9:30 in the morning. The customer advisor really took her time with me, and asked me all the relevant question regarding my application and what car I was looking for. What makes this experience even better is that this company does not rely on credit history, however rely on your current income, and explaining why your credit history is the way it is. As long as you earn enough for the amount you've requested and your current bills are in order you will receive an approval the same day. In my case I received a response within 2 hours after sending in my Payslip and proof of License. Once I provided this I was given the green light to find a car (From a dealership only). At first I was a bit annoyed that it had to be from a dealership only, however when i come to think off it the warranty and service a dealership provides really does provide peace of mind in the long run. ***NOTE*** Not all dealership's First Response Finance can deal with, and if you do provide a car to first response and its a dealer they don't deal with they do have to submit their own internal checks to see if they can add the dealer to the list (this can all be done online on their portal so the process is done within a few hours) and they will get back to you to let you know whether they can deal with the dealership or to choose another one. Personally I did submit a few dealerships which couldn't be used however they can provide you with their own personal list of dealers they work with within your area which is really great. Overall I organized and collected a car within 3 days and once you get to the dealer, have seen the car, and like it, you go on your portal, press a button and the money is sent to the dealer within 30 minutes. The whole process has been brilliant and i have already recommended them to my family. Great service, great experience, i will be upgrading with them when the time comes."
"This company of helpfulness, speed, politeness, and professionalism is what all companies should be aspiring too. There customer service is out the top draw, nothing is an issue, their is always a resolution, and a real person to communicate with, I have two car's with them and the last purchase was running into late evening but the lovely kind lady at first response stayed with us until everything was complete. I shall be returning again & again and fully recommend them, keep up the excellent work."
"I have been a client of First Response since 2019 now, I have always been blown away by their excellent customer service and willingness to go the extra mile. I recently contacted them as I was coming to the end of an agreement and was looking to re-finance a new vehicle. The gentleman I spoke to was able to answer all my questions and within about 20 minutes had approved my new agreement and sent me details of local dealers to find my new vehicle. All of these were trusted and reliable and one week later I picked up my new car! Couldn’t be happier. Even the car dealer said how great First Response are to deal with and wished others were such a pleasure. I will always recommend this company and as long as I need vehicle finance, they will be the first company I turn to. Thank you so much."
"Horrible experience. Very very intrusive in their application process. Lied about me being approved for a particular amount. Then changed what they promised. Wouldn’t allow me to choose my own suppler of a vehicle. Insisting I used the dealer who referred me to them. Very very rude on the phone, even hostile. Offered me a deal at over 50% APR!! Despite normal credit rating and employed in high paying job. The equivalent of loan sharks!! I went to Zuto and the process was easy, offered twice the amount for half the APR."
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