Rudell The Jewellers - Wolverhampton - Official Rolex Retailer

"Excellent service. I am made to feel welcome from the second I step through the door. Every question answered with experience and confidence. No pressure attitude to what are big purchases."

"Excellent customer service. I rang to check an item was in stock, my online order was despatched the same day via special delivery (for free) and was delivered the next day which was a Saturday. I would definitely use Rudells again."

"Visited Rudells for the first time today to purchase a Tudor Watch. From the warm welcome on arrival the entire experience was extremely pleasant. We never felt rushed or pressured and Nick Cadman who looked after us for the entire transaction was personable, knowledgeable and friendly throughout. A genuinely feel-good experience that does seem rare these days. We shall almost certainly return for future purchases."

"I was recommended Rudell’s by my parents who were regular customers many years ago. My father and I went in to the shop just to research for a future watch purchase and I must say, I have never received better service anywhere before. From the pleasant and formal greeting by the doorman and all the colleagues upon entering the shop to Sarah’s tireless efforts to find a watch that best suited my very particular needs (I was not an easy customer). She introduced us to brands and styles that I had not considered before, and along with Dan and Emma? (not sure if I got her name right) created a very joyful atmosphere and were very patient as I looked at an array of watches before settling on an amazing Tudor watch I had not considered before. They even offered to adjust my father’s watch during the process. Extremely happy with my purchase but even more so with the service I received. I will no doubt be recommending them to all my friends and will definitely be using them again in the future."

"I have been treated as a valued customer for a number of years now and have to say that I only ever receive first class, personal service that is 100% tailored to my needs. The Rudells team and in particular Glenn, have got to know me well and will always go above and beyond to ensure I am very pleasantly surprised and well respected in any purchases I choose to make. Keep up the great service guys, you are a credit to the industry."