Kerrsland Surgery

"Always able to get a callback from a doctor and able to get an appointment for either that day or the next day. Very efficient."

"Trying to book a blood test for over a month and can't get in.....196 calls this morning to finally get through and be told they have no slots, try back on Friday again. Amazed they have made no policy changes to improve service since Covid began. Surely this can not continue?!"

"Very efficient service. I was able to get through on the phone quickly and speak to the GP within an hour regarding my son. Thank you to Joanne on reception who went out of her way to help"

"Saw Dr Millar and a lovely nurse to have a little cyst removed, needless to say I was quite apprehensive with the procedure but they very much put me at ease. I'm a fan of the new appointment system, I've had three appointments within a week with Dr Lockhart and Nurse Headley and I have been in and out within 30 minutes, that certainly wouldnt have been the case with the old system. Extremely professional and have a lovely bedside manner by all medical professionals."

"Kerrsland surgery is simply fantastic - well managed and efficient, with great staff who always go out of their way to help. Even in the midst of covid, their service levels have remained superb - you can still get access to a GP through a phone call in the morning - sure, you do get the odd 'busy' tone in the mornings, but there's not much more they can do about that, with the pressure the service is under it's totally expected and acceptable. Compared to my previous rural GP surgery, the service Kerrsland provide is night and day. I've never before had a GP proactively call me out of the blue to check in on my progress, which to me is just one of many indicators of the high calibre of their team. In 6+ years of being registered at this practice, we've never had a single 'bad' interaction with any member of staff (and with young kids, we've been there more often than we'd like!). Many thanks to everyone on the team!"