Peter Betteridge - Your Bed Expert, Kingsbridge 20 Fore Street, Kingsbridge TQ7 1NY

"Magnificent team, great customer service, top class Egyptian cotton bed set. Great Xmas gift for the daughter in law. Thanks again guys."

"I ordered an item online. Delivery was very speedy. Unfortunately I needed to return the item due to wrong size chosen. The customer service was very pleasant and polite, they informed me when they received returned item back and when refund will be issued. The only downside is that return postage is not free, although I can see how that can be cost inefficient selling bulky items."

"Absolutely appalling customer service - simply unreal. After sleeping the Ritz Hotel in Paris, we fell in love with the Mühldorfer pillows which we were able to find online. We purchased 2 pillows from Peter Betteridge "Bed Expert" around 20th March and over a month later, received a very large packaging box with only one pillow inside - even though the paper/invoice inside stated the quantity was 2. We called immediately to let them know and they said they would ship immediately that day or the following Monday, which I accepted. Then out of the blue, I got an email saying that they had asked the person who packed the order and that person had confirmed that he or she had indeed packed 2 pillows. They also said they checked the weight of the package which they concluded "would. be impossible if it was only 1 pillow shipped". Needless to say, the aggression and audacity from this company is incredible - not only did they deflect responsibility for the error, but on top, they insulted the customer by effectively calling me a liar based on wrong assumptions. I have no desire to engage in any further actions with this company, as I feel it will result in disproportionate stress versus a £100 pillow (which also hurts given I paid for the item so I should get it! But after experiencing the way they treated me, I have no belief they would correct this situation anyway). Be warned and consider your decision well before you deal with this company, especially if you are purchasing high value goods. Avoid the disappointment, frustration and disrespect at all costs."

"This is a good place to buy your bedding. Good service reasonable price. Very comfortable bed."

"I have bought mattress,duvets and bedlinen from this company over a number of years and have just bought a bed and bedside chest with which I am delighted . Thank you Andy and all staff involved at Betteridge,"