Uni2Rent

"Ed is really great and always very quick with replying to messages about viewings etc. The system/website they use is very easy to use. However we’ve been having problems with being sent guarantor forms… other than that super friendly staff"

"Was told multiple times that the house was not fire safe by authorities. No hot water for a month. No bins for 3 months. No deposit protection. Know of people who lost 90 pounds from deposit for individual hairs on the floor. No response from phone calls. Did not receive all furniture specified on the contract. Overall terrible experience"

"I have been staying at one the properties managed by Uni2Rent. Being an international student you expect a certain things, at least a piece of information about utilities and basic information about property. I found it difficult initially. When I came here in September 2021, the fridge and radiator was out of use. After asking for the services people got back to me after a couple of weeks. I am highly disappointed with management and overall team. They definitely don't reply or answer to your emails and calls. They haven't even updated the system for me as this is my second year with them. This whole situation is highly unprofessional and unfair to me. There has been issues concerning regarding security, WiFi and cleaning a quite frequently but no one even bothered to respond. I am staying in this property because of the location and that's literally the only reason. It's high time for you guys to reflect and improve your services."

"The staff at Uni2 provide an excellent service at all times. Having worked with them over numerous properties, I have never had anything but an exceptional experience. Maddie is always just a phone call away and is always happy to help with whatever is needed. Professional and friendly 100% would recommend Thanks again!"

"DO NOT EVEN DESERVE ONE START This company is vile and money grabbing. We arrived last year in September to a broken glass door, a shower covered in mould, an oven that did not work and sofas that were torn to pieces with no arm. Some of these issues all took until Christmas to fix. We have now recently received our invoice for our deposit after having attached hundreds of photos to the inventory at the start of the year and they have tried to take OVER A GRAND worth of our deposit to fix ‘wall marks and stains’ and for a ‘cleaning fee’ despite us having a done a deep clean of the entire flat before we left. They don’t even bother to look at the inventory, and will not give you access to the photos that you sent them at the start of the year. We have had other awful experiences with this company and they have only added anger, frustration and disappointment onto our university experience. They just want your money and they don’t even fix the issues that they charge for. A totally unprofessional and inhumane company. Also, please notice the majority of the good reviews are from landlords or those students who haven’t got back their deposit invoice yet. All these positive reviews came in recently to hide the other 1 star reviews as this used to be the overall score for the company. The correct rating."