ScS - Sofas, Flooring & Furniture

"USELESS!!! Placed an order in November 2022. The delivery date has constantly been changed and has now been changed yet again! We are out the country when the settees are now due to be delivered and SCS couldn't even get the delivery address correct. We then get told we can't change the delivery address unless we send 2 forms of I.D. - WHAT? So SCS are happy to take your money and take the relevant delivery details from you, but then 'they get the delivery address wrong'. We then have to jump through hoops in order for them to get the delivery address changed to the correct address! PATHETIC - They also say to cancel an order you have to go in-store rather than be able to cancel over the phone, RIDICULOUS - An absolutely clueless company with no customer service whatsoever. They will constantly move the goal posts to suit themselves AVOID! UPDATE: In response to the 'copy and paste' reply from SCS. I can confirm nobody has made contact, nothing has been done and the issue has not been resolved. I suggest SCS stop trying to give the impression they are being proactive in regards to any issues, when it's blatantly obvious you have done nothing. AVOID USING THIS COMPANY!!!"

"I placed the order back in January 2022 and was told by the store manager my sofa will be delivered by end of March or latest mid of April 2022.I had to contact the store as my sofa didn’t deliver as it was promised so I went to the store and was told the manager who took my order and made a promise was not wirking any more and what ever arrangements with him was not valud any longer.I was shock and later was told by thwir email my sofa wouod be delivered on 13 May and that didnt happen and had to contact them again and was told will be arrive in our warehouse by mid June 2022 that was just outrage and not acceptable made me wait over 5 months and they took my deposit."

"Kelly-Ann was absolutely amazing, very friendly and welcoming, felt like I've known her for years. Beca, Chris (I think that's his name) and all staff members I met was so friendly and welcoming, even known me by my first name. I haven't laughed so much while buying a sofa.Very friendly atmosphere, highly recommend and will definitely be going again. Can't wait for my new sofa and snug chair to be delivered.Thank you!"

"I was quite impressed with this store. The collection of sofas, cushions, etc is impressively varied to cater for a wide range of differences in design taste. The prices are high, though not outrageous, considering that the items I saw seemed to be of good quality"

"The sales adviser from SCS is really a nice gentleman. There is a cable missing when we placed the order and he personally delivered it to our house after working hours, we really appreciate that. I will give him a five stars. But today we had the most horrible sofa delivery experience. The corner of our 3 seater was totally ripped open during the delivery, from the pictures we can see how "carefully" they wrapped our sofa. And since it's a ex-display we could not buy a care plan with it, now we need to find a professional to repair our brand new broken sofa."