Tesco Superstore,

Church Road, Newtownabbey BT36 7GU

"Good selection of produce although somethings are sparse but I suppose that's not really tescos fault as I'm sure they are doing their best, downside self checkouts tend to be slow more so on less busy periods 5+ staff walked past my checkout while waiting for an age approval,much as I like the convenience of self service it ends up being impeded by slow response from customer service staff. As Tesco would prefer to have more customers using self service checkouts it would make more sense to staff these appropriately,to reinforce my criticism maybe Tesco's should check the in-store CCTV and the onboard cameras attached to every single self service checkouts to find why it's going wrong and maybe come up with some sort of new initiative to fix such problems."

"More products than the those in Belfast, would definitely drive up here!"

"Was disappointed when visiting your cafe as there was no gluten free options. I would like to see a choice for gluten free people in the near future. Overall it is a nice cafe."

"The staff at the new layout self service checkout could do with a lesson in customer service. Having chosen the wrong entrance it was inferred I was queue jumping. In fact it was stated I “should queue up like every one else”. The team member’s demeanor was dismissive & rude."

"Just arrived northern ireland from Liverpool and first Irish person I meet is at this Tesco. She was at self survive at 8:40am on 15 Feb 2022. She was extremely friendly and chatting and made me feel very welcome. 5* for customer service. Also a good range of products and the shop was bright and spotless."