City Cars

"Worst taxi service ever. Always 30 to 45 minutes, I don’t recommend it at all"

"Today I booked a taxi, call handler told me 15 minute wait, I called back after 25 minute's hanging waiting on pavement, further more when I called iftekar call handler for his name he questioned why I want name, they got me late for hospital. Further more call handler radio driver saying " customer " is swearing!! NEVER USE THIS TERRIBLE SERVICE."

"Booked a taxi in advance to go to and from a wedding venue. We got a call 30 mins beforehand to cancel both journeys.... This meant we had to nominate a designated driver rather than us all drinking. Awful service DO NOT USE!!!"

"We use City cars because we have a 93 year old, disabled mother. She has to use a wheelchair and can get into a taxi but it does take time. I have be fair, because City cars usually are ok, but on Sunday two weeks ago, we had an impatient, argumentative bad attitude driver in a black Mercedes’. He didn’t have any patience with the fact we have to get my mother and a wheelchair in the car, he moaned that we would damage his precious car, and he drove us home like a maniac. I did not feel safe at all. If he he doesn’t want his precious car damaged, why does he use it as a taxi? There is no need to take his aggressive behaviour out on us. I work in a shop, and If I talked to customers like he talked to us, I would be in trouble. I suggest to City cars to be careful who you employ as taxi drivers."

"Absolute joke of a business. Said it will be 10 to 15 minutes max, waited 40 minutes for the cab to come. Called them 3 times and asked them nicely to be honest and how long it would take and got lied each time. They even had the cheek to get annoyed for asking for how long it's taking. Ended up missing a train which I would have easily got if they were being honest from the beginning about the arrival time."