Eco-Vape Mansfield

"The person who served me today was really great, gave me plenty of info and really respectable. The prices are so much cheaper compared to other stores and the staff will inform you about the escooter legislation."

"The guy in this shop is very rude, and abrupt wasn’t interested in offering any advice or best product(s) to buy. I explained to him that I wanted to purchase a vape but without nicotine unsure of what to buy I got the 5 for £20 disposables I walked out of the shop with a good deal however when I got to the top of the town I realised that these had 0.2mg of nicotine in them. I went back in the shop with my receipt and explained that this isn’t what I wanted he told me that it was tough luck and he is unable to refund because they are disposable it’s not that I wanted my money back I was happy to spend more money on what I initially asked for but due to his manner and unwillingness to help I ended up with the wrong product. Their are many other vape shops in the town but this store looked professional maybe the company is and we landed on this incompetent representative. Unfortunately I won’t be returning as a future customer nor would my experience here want me to recommend this company."

"I purchased some liquids, when I checked the bag after I had left the shop they were not the ones I asked for. I Went back with the receipt and unopened boxes and he just refused to refund or replace them."

"Very helpful and informative, especially if you are a new user. in regards to the negative feedback below, they were refused a refund because they had broken there ecig themselves and this is their way of retaliating. don't let them ruin this excellent service and come and see for yourself! 10/10 all round service"

"Useless! The worst service I have ever come across!! They lounge around on their phones and act as though they are doing you a huge favor by taking your money. As a new user knowing nothing about coils etc I took the advice of the employees. As a result not only did I end up with a useless tank not fit for purpose but when I returned to voice my concerns that it wasn't working their attitude was "tough luck". There is a much better place 5 minutes away with people who care that you get the best service for your money. Save yourself a lot of time and money and go somewhere else."