LloydsPharmacy,

230 Coppice Farm Way, New Invention, Willenhall WV12 5XZ

"Dispicable customer service was spoken to very harshly I'm disabled door was open at 8.50am a gentleman went in before me then I was told to wait til 9am which I did I asked for a product straight away she said GOT NONE her words I said would you have something similar she said over there behind stackef up delivery boxes extremely rude in my opinion I do not go in there out of choice .NO words to describe staff rudeness"

"Terribly rude, offered to take blood pressure over the phone and when my wife arrived said she should be able to see they're too busy to do it, moved our presentation elsewhere."

"Absolute joke. Avoid if possible. Since Lucas left it’s been an absolute shambles. You cue for an hour or so for prescriptions to be told they aren’t in stock or not ready. The chap I spoke to a couple of weeks back needs help with an attitude problem or lessons for back to basics when dealing with customers. As is attitude stunk. Will be looking for somewhere else if it doesn’t improve soon."

"Absolutely terrible, avoid if you really care about your health or need prescriptions within the same month! Pre order 2 weeks in advance and its either not ordered still, lost, owing or they have no idea what has happened. Waiting time to pick up prescription appropriately 1 hour standing and waiting to be told missing, or incomplete order. No consideration to how important these are to people. Please avoid."

"What a complete shambles. What is the point of ordering a repeat prescription over a week early by phone to then have to queue to get in the chemist and then wait again 20 minutes for them to make up the prescription. The whole point is that it should be READY ON COLLECTION. No apology for the delay. You have to try several times till you get through by phone to order in the first place!!!! This chemist has drastically changed since Lucas and his staff have gone. This review would be ZERO if it was possible. Definitely changing where I get my prescriptions from!!!!!!!!!"