Thomas McCrea & Co LTD
12 Ballyrobert Road, Antrim and Newtownabbey, United Kingdom
About Thomas McCrea & Co LTD
Welcome to Thomas McCrea & Co LTD, your go-to destination for all your car repair needs in Newtownabbey. Our establishment is located at the address of 12 Ballyrobert Rd, Newtownabbey BT36 4TL, United Kingdom, and is easily accessible for everyone in the surrounding areas.
As a leading car repair company in the region, we pride ourselves on providing our customers with top-quality services and excellent customer service. Our team of skilled mechanics has years of experience in providing comprehensive car repairs, maintenance, and diagnostics for all types of vehicles. Whether you are dealing with a minor issue or a major problem that requires extensive repair work, we have the expertise and know-how to get your car back on the road in no time.
At Thomas McCrea & Co LTD, we invest in state-of-the-art equipment and diagnostic tools to ensure that we can diagnose and repair your vehicle quickly and efficiently. Our team is trained to handle all types of car repairs and maintenance, including oil changes, brake repair, engine diagnostics, exhaust repair, and much more.
In addition to our outstanding car repair services, we also offer a range of other services to make your experience with us seamless and hassle-free. These services include free estimates, towing services, and courtesy cars to ensure that you can continue with your daily activities while we work on your vehicle.
We take pride in being a point of interest for drivers in Newtownabbey, and we strive to provide our customers with the best possible experience when working with us. So, whether you're experiencing car troubles or just need routine maintenance, come to Thomas McCrea & Co LTD today and experience the difference.
Photos of Thomas McCrea & Co LTD
12 Ballyrobert Rd, Newtownabbey BT36 4TL, United Kingdom
Opening hours of Thomas McCrea & Co LTD
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Thomas McCrea & Co LTD
"Absolutely disgusting worst mechanic ever paid him to do a driver side cv boot and car failed 2 days later on both cv boots and was charged 30 quid .stay clear if you have any sense"
"What can you say just a terrible service! first time round not an once of professionalism in their work. Where are your terms and service price lists? no where to read. The customer is getting a very bad raw deal without prices displayed for the services you wish to have undertaken. Took weeks to get vehicle seen even though it was left with them for two weeks! "fit you in" is the attitude and they staffing issues that of course the customer needs to know - NO the customer is not interested in your employee issues. Poor Customer Service and dismal reception by two ladies so slow and unwelcoming, and a chap called Clinton "office manager" is the primary contact. Just couldn't present himself or the business any better - lacks the ability to communicate with customers, unwelcoming attitude. The phone service is useless, unprofessional and no one gets back to you to keep you the customer informed.. This place is indicative of what's wrong with garage service industry mentality towards customers in Northern Ireland. Out of three visited for work to be undertaken all three tried to overcharge me! considerably more and most are "have a guess prices" nothing on paper to reflect what is being paid for. BE CAREFUL. One garage tried to upsell more work that was not required. New Brakes failed! given you pay on top for a so called "brake test fee"? never heard of that before so that's a separate charge Clinton explains. Absolutely ridiculous given a customer is paying your mechanic £39ph to work on the vehicle and it clearly wasn't tested as it failed - seriously badly. I rang 4 other garages to ask do they carry our brake test at charge and the answer is no it's part of the mechanics job in replacing brakes. Clinton "office manager" - failed to check correctly the work which failed and 6 weeks later when I requested a refund for the brake tests you claimed where undertaken. The vehicle failed in braking on a public road. This dangerous practice undertaking work on brakes, charging a separate price for testing you claim to complete and put the client in dangerous driving situation is lethal. No test was carried out or at basic level by someone who is not properly trained or qualified to fit brakes to which you are responsible for legally. Terrible service - avoid."
"Great service. Nice staff, always do a great job."
"Excellent service from Caroline. Explained everything clearly re storage container. Would highly recommend"
"First class service keeping the playbus on the road."
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