Friends PRO Services 160 Eltham Hill, London SE9 5EA

"Although I only use this company’s cleaning service, I have used it for several years and I think it provides an excellent service to its clients. The cleaners it provides have been great at their work and the company has been meticulous in keeping me informed whenever a cleaner has needed to be replaced or temporarily substituted. I feel its charges are very reasonable for the quality of the cleaners and of its admin services. The company is also excellent at keeping in touch with clients’ needs, whether by phone, email or in person. I strongly recommend it."

"The company is very professional, and the cleaner that has been assisting us over the last two years is brilliant and extremely accurate. I definitely recommend it! Daniele"

"Friends cleaning agency were quick to find us a cleaner at a time that worked for us. They are always responsive to emails and good communication. Our cleaner Mariia is great, very reliable and does a really good job the house always looks lovely after! Would definitely recommend."

"I highly recommend this company! I had booked in their deep clean services in mid august, the date after my kitchen was suppose to be completed, but due to unforeseen circumstances I had to rebook the services (about 4 different times!) and a later date in mid September finally happened! There were really accommodating and I was really happy with the clean! They came on time and the lady spent 8 hours cleaning my house thoroughly. They were really professional and even got rid of all by rubbish in the bins! Really impressed and will definitely use them again! Thank you Bogusia and your team!"

"Really poor experience with Friends Pro Services. The cleaning is good but professionalism of the cleaner was worst I've ever had in the service industry. The cleaner was booked to come for 13:30 and showed up at 13:00. I was on a work call when she arrived and was unable to answer the door. When I let her in at 13:15, 15 minutes before her scheduled time, she didn't greet me but became angry with me because she had been waiting outside. I explained that she hadn't been booked to come intil 13:30, and I was on a work call and unable to answer the door. She again was extremely rude and angry, and complained she has other things to do and jobs to be at and that I was wasting her time. I was absolutely appalled someone would come into my home and treat me with such disrespect. Marta, the owner, was good to deal with and apologised for the rudeness of the cleaner, and made the cleaner apologise to me as well. I was still charged the full amount, £57 for 3 hours of cleaning, and I was a little shocked I wasn't offered a discount after such a poor experience. Thought I appreciated the apology, I didn't feel it was genuine on the cleaner's part and I won't be using this service again."