Housekeep
105 Farringdon Road, Greater London, United Kingdom
About Housekeep
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Housekeep – Your One-Stop-Shop for All Your Home Maintenance Needs
Are you looking for a reliable and efficient company that can take care of various home maintenance tasks for you? Look no further than Housekeep – the one-stop-shop for all your home maintenance needs.
At Housekeep, we offer a range of services, including electrical work, plumbing, laundry, general contracting, and more. Our team of qualified and experienced professionals are dedicated to providing exceptional service and helping you maintain a clean, functional, and comfortable home.
Located at 105 Farringdon Rd, London EC1R 3BU, United Kingdom, Housekeep is easily accessible and convenient for all residents in the area. Our team takes pride in their work, always conducting themselves in a professional manner, and using only the best quality materials and equipment to ensure your satisfaction.
Whether you need your laundry done, a plumbing issue fixed, or electrical work completed, Housekeep has you covered. Our team is available to take on any job – big or small – and we always strive to provide reliable and cost-effective solutions that will save you time, money, and hassle.
At Housekeep, we understand that maintaining a home can be challenging and time-consuming, which is why we offer a range of services to help make the process as easy and stress-free as possible. Whether you need emergency repairs or regular maintenance, our team is always available to assist.
As a trusted point of interest in the community, we take great pride in providing exceptional service to all our clients, and we are dedicated to building long-lasting relationships based on trust, professionalism, and quality workmanship.
Don't let home maintenance stress you out – contact Housekeep today and let our team take care of everything for you!
Photos of Housekeep
105 Farringdon Rd, London EC1R 3BU, United Kingdom
Opening hours of Housekeep
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 17:00
Sunday:
08:00 - 17:00
Reviews of Housekeep
"Booked an end of tenancy deep clean for the Friday before we were scheduled to move out. We paid around £750 for a 4 bedroom house, which included a balcony clean and steam cleaning of the curtains and sofas. Initially the cleaning team arrived at the incorrect address, despite me providing the correct address and postcode. When the cleaning team arrived, it was very apparent that they did not have the correct tools for the job, including an extendable duster and basic cloths, as kitchen and toilet rolls were used. My housemate was asked to help clean the cobwebs etc. from the high places. When I questioned the HouseKeep team about this, I was told that the staff were not expected to take risks - I then pointed out that an extendable duster was available to purchase on Amazon for £10, and all cleaning teams (especially deep cleaning teams) should come equipped with the correct kit. There was also no steam cleaning which took place. Apparently our curtains were not the correct material for the steam clean. I don't think there even was a steam cleaner there. You can see from the photos that the property just was not clean. So much so, that our landlord charged us a further £480 to clean the property after we had moved out. The only reason that this is a 2 star review rather than a 1 star review is due to the fact that the customer service team were (relatively) helpful. They offered a reclean, which I pointed out was ridiculous for an end of tenancy clean, as the majority of the time customers would book these for shortly before they move out. We were then offered a 20% refund as well as the additional steam cleaning money refunded also. I pointed out that we should be reimbursed the entire £480 that was charged by the landlord, however to no aveil. If you are thinking of booking an end of tenancy deep clean with HouseKeep, I'd strongly advise against it."
"The cleaner was late for 2 hours and then she said she will only clean for an hour because her car was parked outside and she is worried about it instead of 2 hour clean that I paid for. After she finished it seemed okay but later I started discovering that there were places where the dust wasn't removed at all... the bathroom walls were not cleaned fully either... the floor in my kitchen was still covered with some сrumbs so clearly bad vacuum cleaning... the sink was still left with stains... Will not be booking with Housekeep again for sure. Housekeep please refund me the extra hour I paid for but the cleaner didn't fulfil."
"The cleaner we had originally booked was unable to attend at short notice but a replacement was identified and attended at the agreed time through a very efficient process requiring no effort on our part. The replacement cleaner was hard working, pleasant and effective. She left the flat sparkling and we will certainly ask for her again."
"I’m so shocked! Housekeep called me up asking me to use their services again after having issues with them before. I said ok because I’ve struggled to find a cleaner. I came home today to find, parts of the Hoover left all over the flat, used cups everywhere. Our chairs have been strewn over the flat. Cleaning bottles and sponges left in different places. The craziest thing is that he turned our 40kg mirror upside down (it’s an arched mirror) leaving black scuff marks all over the wall. There are sticky spots all over the floor. My partner and I feel violated and now we can’t get into contact with anyone at HouseKeep. This guy had 72 5 star reviews on Housekeep which must be a complete lie!"
"Avoid this company like the plague, they are terrible! The cleaner came round last week and used toilet bleach on my bathroom tap, it has left a permanent burn mark all over the tap. I contacted the company immediately, sending across all the evidence and despite their site stating I would be called back within 15 minutes I didn’t hear from then until several hours later. The representative Jack said that since the cleaner has admitted fault he can send another cleaner round to try and fix the damage, however he then responded the following evening saying that they no longer will be sending anyone round to try and clean it. I responded within a few hours expressing my disappointment at this lack of professionalism and that I would like them to propose a more reasonable solution. It’s been a whole week since I sent that last email and no one has responded. I called last Friday and spoke to another agent named Mattia who promised to respond to the email by the end of the day but it’s been 4 days since then and still no response. This is the most appalling customer service I have ever witnessed. I have had to spend hours of my own time trying various products to remove the stain but nothing will work as it has corroded the material. My flat is a new build and everything is to a high spec so this stain sticks out like a sore thumb in my bathroom and now the company does not even have the decency to respond. Unless you are comfortable in taking the risk of having your property damaged I’d advise anyone to seek another reputable cleaning company instead."
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