Hello Services
121 Sandycombe Road, Greater London, United Kingdom
About Hello Services
facility.
Welcome to Hello Services – your one-stop solution for all your residential and commercial maintenance needs. We are a leading general contractor, moving company, point of interest, and storage facility located at First Floor 19 & 20 Station Point, 121 Sandycombe Rd, Richmond TW9 2AD, United Kingdom.
At Hello Services, we understand that maintaining and managing a property can be a challenge, especially when you’re running a busy schedule. That’s why we offer a wide range of services to help you keep your property in top condition, without having to lift a finger.
Our team comprises skilled professionals who are trained to handle all types of domestic and commercial tasks. From simple repairs and maintenance tasks to complex installations and refurbishments, we have you covered. Our goal is to provide our clients with quality and reliable services that exceed their expectations, every time.
Moving can be stressful, but it doesn’t have to be. We offer complete moving services that are tailored to meet your unique needs. We understand that no two moves are the same, and that’s why we work closely with our clients to ensure that their move is smooth and hassle-free.
Our state-of-the-art storage facility is perfect for those who need a safe and secure place to store their belongings. Whether you need short-term or long-term storage, we offer flexible solutions that suit your needs and budget.
As a point of interest, we are proud to be a part of the Richmond community. We take pride in being a reliable and efficient service provider that contributes to the growth and development of the area.
In conclusion, whether you need help with general maintenance, moving, storage, or you’d simply like to learn more about Richmond, Hello Services is the perfect place to start. Contact us today to learn more about our services or to book an appointment with one of our friendly professionals.
Photos of Hello Services
First Floor 19 & 20 Station Point, 121 Sandycombe Rd, Richmond TW9 2AD, United Kingdom
Opening hours of Hello Services
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
09:00 - 19:00
Reviews of Hello Services
"They had staffing issues on the day of our clean and spent no more than an hour doing a full end of tenancy cleaning, costing us £257. We then had to call them back on their 7 day re-clean guarantee upon check out inspection as there were some things missed. Up to this point they have been very accommodating. On the day of re-clean they had the keys for 20 minutes which included a 5 minute drive there and 5 back so would have spent 10 minutes doing the re-clean. Unfortunately we could not attend as we had exited the lease. I have since been liaising with the landlord to see what will be deducted and have been advised they want the oven grill redoing. I sent the pictures over to another cleaning company who advised it could be easily cleaned for £50. Hello Services told me that they did clean but it would have caused them to scratch the surfaces if they scrubbed harder. I am not sure an hour in the property cleaning was enough to warrant that they tried hard enough to clean the oven grill. I went back to them today with all my findings and reasoning requesting just a £50 refund to cover what we are having to pay to have redone. I received an email back saying as per their terms and conditions it has now been too long and they "cannot accommodate your concerns""
"Really pleased with the service and results. We had a deep clean throughout ( - the photos don’t do it justice), including having the lounge carpet shampooed and oven cleaned. Everything looked immaculate after Konstantin and Mariana had finished. I had my reservations after seeing some negative reviews but our experience was excellent. They worked non-stop and couldn’t have been more helpful and obliging. Thank you!"
"Absolutely the worst company I have ever dealt with. Took my money for a deep clean and then didn't clean half the items on the agreed list. When I called to complain I was accused of lying (despite providing photos). They then offered a £30 refund from £185 paid, when I declined this and said I wanted a full refund they then told me they have a zero refund policy and so couldn't give me any money back."
"Our landlord requested we get our Kitchen appliances professionally cleaned for when we move out. The cleaners arrived half an hour late and were done in half an hour. When I checked it out on the surface everything looked great, but when you looked deeper... it was appalling. The only things that were properly cleaned were the fridge/freezer and the oven extractor fan. When I provided photographic evidence that things weren't cleaned I began cleaning them myself whilst waiting for a reply. They came up with excuses such as; 'it was mostly mold' and 'they couldn't remove the dishwasher filter'. I was in the other room, had they asked I would have shown them how... it's a simple twist and lift. When they got back to me they would only offer to come back and re-clean; which I was already half way through doing myself so this was worthless. When I requested a refund since they only did 25% of the job, they offered me £20-40 refund. I told them to keep their money because honestly, I hope they feel happy about ripping off their clients with the promise of re-cleaning what they should have done in the first place. This wasn't a case of missing a few things... the washing machine wasn't touched, and neither was most of the dishwasher and the oven had marks left in-between the glass sheets of the door so I cleaned this up myself too. (The oven in-fact had already been cleaned so there wasn't much to do with it). This was a horrendous experience and I will never be using this cleaning service again... I hope they can buy better cleaning supplies with my payment so this doesn't happen to anyone else who takes a chance on this service. Thankfully I managed to get all of it up myself between my full-time work."
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