City Dental Practice

"Dentist that are just interested in taking your money. Poorly designed crowns that does not last half the time they should. Was expected to pay again to get another done. Made the experience more terrible of them not accepting responsibility. Disgusted …"

"This is the worst customer service I've ever had. The receptionist were so Rude they don't know how to do their job. Today I attended my appointment I was late 16 mins due to traffic. They said this the 3rd time I've missed my appointment. Rubbish service from the reception lazy ladies. They never told me about those 2 appointments. I've advised them politley that they never told me about appointments or sending any notification aboout the appointments, than the one that I shoud have it today. They didn't want to help at all, obviously I will never be with this practice clinic at all. They treat patients unfair and rude. SHAME"

"This is the worst service I've ever had from them. especially Katelen from reception she is very RUDE she shouldn't work there AT ALL. They said, I've missed 2 appointments but they never arranged those appointments for me. They didn't advise me about the appointments. I don't think Katelen SHOULD WORK in this environment AT ALL. She is not doing her jobe at all. We need stuff who knows how to be polite and knowing how to talk with patients. I will contact the complaints team as the service she provided was not acceptable AT ALL."

"Absolutely brilliant practice. Staff are always polite and courteous. My children’s dentist Sharia is fabulous and always puts them at ease. The fact that they look forward to their visits is a testament to her. She’s professional, very thorough but some how makes it fun for the children. I highly recommend City Dental."

"I called City Dental this morning as my son fell out of the stroller yesterday evening and knocked one of his teeth loose so I needed to get him seen quickly, however due to his age he was not registered with a dentist so I was stuck. I had called a few other dentists but they were not taking on new patients, however City Dental made accomodations for my son to be seen despite not being an existing patient. He was able to be seen that morning, when we arrived the sign in process was clear and straightforward. We barely had time to sit down before being seen and the staff were all pleasant and kind. The dentist reassured me and advised me on the best course of action. Overall they have been extremely helpful and my only regret is that they are not taking on more patients! Thank you."