Papa Johns Pizza

"Ordered almost £50 worth of food whilst on a residential with other teachers. Food did not arrive. Called the shop, they had bad communication skills and awful service. They decided to ask another branch to deliver our food because they thought that branch was closer to us (it wasn't, we checked on google maps). Made up a tale about delivery driver not being able to reach our address (Laches wood outdoor education centre) even though it's such an easy route to and from papa johns. Kept making excuses over the phone, didn't offer a solution. We asked for food to be delivered regardless as we were hungry but no one arrived still. After being told the shop is closing at 10pm, we found out we can't get a refund because Papa johns claimed to have delivered at 11pm, an hr after closing time. Do not recommend to anyone. Will not be ordering again from any branch. Robbed of almost £50."

"Thought give these another try. Rang in to ask what the collection deals were, was told a large is £9.99 I said is that your best deal he said yes. Got there and on the window of the shop there is a deal for 2 topping large pizza for £7.99 I said why didn’t you tell me that deal when I rang? He said I’m on my own & first day. Blatantly wasn’t, not even an apology. Had so many problems with the staff working here in the past, incompetent but food is good."

"Absolutely shocking pizza looks nothing like the pictures and hardly any toppings - never ordering from Papa johns again and defiantly telling all family and friends this a poor restaurant with poor staff."

"As you can see from the pictures I ordered a steak and cheese pizza. Where is the steak. I know papas pizza are promoting meat free but come on. Also where is the bacon on the side. The only reason they get 2 stars is delivery was pretty quick. Don't think I will be ordering again. Papa John's you need to sort out your franchises."