Gold’s Gym Rainham Road South, Dagenham RM10 8TX

"You have great facilities under one roof. Could the management clean up the black mould between the female steam room and the showers. I don’t need to explain why. Other members mentioned they have complained for months. Please do something about it ASAP considering it’s a facility that should promote health and well being we shouldn’t have this going on this long."

"I love this gym! The facilities are top-notch, and the staff is friendly and knowledgeable. Mustafa, the receptionist, is outstanding – he goes above and beyond to help all members feel welcome and supported. And if you need a post-workout pick-me-up, the cafe inside the gym serves some of the best coffee and healthy snacks around. Highly recommend this gym – and Mustafa and the cafe – for an exceptional fitness experience!"

"The Gym is Not Bad, but their policy is awful. I have to interrupt my debit direct because of pregnancy. I am not going to the gym already few months. I am pregnant in 5 months. Today I was there to let them know and guess what? Today is 19, I paid on 1st of November and now I have to pay one more month (1st of December) before to stop my direct debit. This sound as a joke, as from my bank app I can’t do it as well, as they said this will affect my credit score. It doesn’t make any sense. Anyway, I am not going to comeback to them anymore, even I intended to do it after."

"I've been using this gym for the last 4 months and if you want to know what type of service you will be getting you can tell by the way you are greeted and welcomed from the receptionist. You will be lucky to even get a hi, they are miserable like they have been forced to sit there. Lack in communication and people skills.I have to say that the gym have alot of facilities but they are not well maintained and lack in hygiene.The swimming pool is dirty and not filtered properly by the looks of it.The sauna doesn't have a deep clean done as you can tell by the mould and damp smell. All the mens shower heads need to be replaced. The jacuzzi and mens sauna has been out of order for weeks. Staff have no idea when it will be back up and running there is no communication with customers by informing them. There is alot of potential for the gym however clearly management needs to be changed. I would advise customers who would be joining to take alook around first properly before joining."

"Fantastic facilities, jacuzzi and swimming area is very relaxing. Also there are classes to take part in which are very fun and proactive. changing rooms are very clean and showers are clean also. would recommend to anyone looking for a new gym to join. there is also free parking for members. Dont forget to enter your car registration number"