Biuro Księgowe Londyn - Complex Accounting Ltd

"I have been using company for some many years and definitely this is the worst one ever! Costumers service doesn’t exist! People who work there absolutely have zero knowledge about their job. I have been trying to get some information about my business and they never have time to reply or respond. This is their job that’s what they getting paid for. Absolutely a joke. I don’t recommend this company to anyone uk . Please avoid this company if you have serious business!"

"I am after an hour-long conversation with Mr. Dariusz Zadrowski. As a novice director in the company, I had a lot of questions about running the company. After talking for an hour, I found out everything I wanted and more. Mr. Dariusz has gained my trust with his professionalism and I will certainly use your services again in the future. When it comes to the price, it beats the competition, because competing companies were able to ask for 3 times more for an hour of consultation. I am very pleased and that is why I give back a 5-star opinion, which Mr. Dariusz Zadrowski certainly deserves. Regards, I will recommend further and thank you :)"

"I have used their services for 2 years. Not only their rates are twice as high as other accountants - sadly the staff wasn't really doing any effort to help the business to save money either - I've spent thousands on my tax with them; on the contrary I've saved a lot more with another Accountant. Moreover I found out that with other accountants both my LTD company and personal tax return can be done in 1 day, whilst with Complex Accounting Ltd I had to work for a week to supply them with documents, tables, invoices, detailed calculations, marking up the costs with markers to make them understand the expenditures so they are able to calculate them - just like if I was doing the tax return by myself and not them for me. Ridiculous treatment once I informed them that I no longer want to use their services - they still tried to charge me for using their address for the whole next year. When I refused as per documented e-mails, they've reduced the price to something around £30 and kept sending me emails about it for nearly a year. On top of that I wasn't getting my payslips regularly and I was missing many of them - complete mess and chaos. Once I've changed my accountant I found out that they didn't notify me about the NIC payments for the previous year, when I was still their Client - resulting in me having to pay a fine to HMRC, even though I have already paid upfront for the current year. Finally when I called and asked if they can help with my Maternity Leave Application, they were rude and unhelpful, trying to get rid of me by saying that they have no access to my Payroll. Later I found out that they actually never gave it to my new Accountant and lost the login details. I was then told by one of the staff members that she will speak to the Manager and return to my company's e-mail but she never did, after which I've decided to post this review."

"Recommended, very nice and patient accountants, everything went well"

"I have been using the services of Complex Accounting for several years. They are thorough, professional and trustworthy. I am glad that I found them. I know that a good accounting office is essential. A friend of mine recommended them to me and I am very grateful to him for that. Despite the fact that there are many employees, each of them specializes in their field and it does not hinder my contact in any way. I had the pleasure to meet several employees and the owner in person. They always remind you about the settlement that I would forget :-) I recommend honestly."