Goldsmiths
31 Grand Arcade, Saint Davids Centre, Cardiff, United Kingdom
About Goldsmiths
Welcome to Goldsmiths, a renowned institution that has been a hallmark of excellence in jewelry making and retail for over two centuries. Located in the heart of Cardiff, at 31 Grand Arcade, St Davids Centre, our institution is a must-visit destination for all jewelry enthusiasts looking for exquisite pieces of jewelry that complement their style and personality.
At Goldsmiths, we take pride in our rich heritage, expertise, and commitment to quality, which has earned us a reputation as one of the foremost establishments in the jewelry industry. Whether you are looking for engagement rings, wedding bands, luxury watches, or other jewelry for special occasions, our store has got you covered.
We specialize in offering our customers an extensive selection of premium jewelry from some of the leading brands in the industry. Our team of expert gemologists and designer create timeless and unique pieces that are crafted to meet the highest standards of quality.
In addition to our exquisite jewelry collections, Goldsmiths is also known for its exceptional customer service. Our knowledgeable and friendly sales associates are always on hand to answer your questions and help you find the perfect piece of jewelry that suits your needs and budget. We believe that shopping for jewelry should be an experience, and our team always goes the extra mile to ensure that our customers leave our store satisfied and happy.
If you are looking for a luxurious shopping experience that brings together quality jewelry and exceptional service, then Goldsmiths is the perfect destination for you. Visit us today at our location at 31 Grand Arcade, St Davids Centre, Cardiff CF10 2ER, United Kingdom, and discover why we are considered one of the top jewelry institutions in the country.
Photos of Goldsmiths
31 Grand Arcade, St Davids Centre, Cardiff CF10 2ER, United Kingdom
Opening hours of Goldsmiths
Monday:
09:30 - 20:00
Tuesday:
09:30 - 20:00
Wednesday:
09:30 - 20:00
Thursday:
09:30 - 20:00
Friday:
09:30 - 20:00
Saturday:
09:30 - 19:00
Sunday:
11:00 - 17:00
Reviews of Goldsmiths
"Beyond my 10-year old Swatch, I'm very new to timepieces! But after Nico Leonard and Teddy Baldassarre on YouTube, I've grown appreciation for watches. And felt respected and appreciated by the staff despite my being new to the space. Joshua was a delight and it was almost a shame I couldn't stay longer to pick the brains of the staff. All clearly passionate of their products."
"The worst customer service I have EVER received. This company has caused such stress and upset to me and my finance during what should be a very special time for us as a newly engaged couple. What should have been a simple exchange of my engagement ring to a smaller size turned into several visits to the store to either be turned away with the promise of a phone call when my new size ring would be delivered in store (that call never happened) or then accused of trying to exchange a ring that was not the same size as the one we had originally purchased from them!!! the staff, who all appear to be new starters are confused at best, incompetent at worst. I will never buy anything from this company again."
"They do not respect refund policy and will try to charge a ‘refurbishment fee’ regardless. We paid for a ring in the Cardiff store and the ring was delivered to us via post as the store did not have the right size. They promise a full refund within their return policy when selling but does not mention "refurbishment fee". We did not like the quality of the ring as it looked very different under the store lighting. So, we put the ring back in the box immediately and returned it within 4 days. While returning, the staff at the store took the ring inside and came out with magnifying glasses and microscopes to tell us that they found scratching and wear and tear on the ring! They said they will charge us a £50 refurbishment fee. I asked for evidence of the condition of the ring when it was dispatched to us, which they could not provide. Towards the end of a painful exchange of emails for two months, I decided to go to the ombudsman and only then they agreed to refund the whole amount. We will avoid them."
"I have been helped by many of the team for a few months as I’ve been replacing some lost jewellery. The store team are exceptional and a huge thank you to Nick who’s been my main contact. There is a great atmosphere in store which many other jewellers in Cardiff could learn from. Thank you to the whole team."
"Spent £870 on a longines watch for my daughter's 25th birthday. It didn't work. Massive disappointment on her birthday. Phoned them, it took just under a month for them to get a replacement! I went and picked up the replacement.....got home and gave it to daughter......... doesn't work!! I phoned them and I was told it's not a problem just pop back in. It is a problem, it's a very big problem and it seems like they're not bothered. I wish I hadn't bought it from goldsmith's. My advise.... don't buy a watch from goldsmith's"
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