Raj Jewellers

"Terrible service. Asked them to look at earrings for baby; I was probably one of the first customers, but before I entered there was a couple others the man at the counter was assisting. When he was done; I asked for him to help me - to which he responded with “can you wait 10-15 minutes” because he was trying to put more pieces out. He saw my little baby was fussing and I was obviously trying to check them out quick. My suggestion would be; next time either: 1. Don’t open the store if you’re not ready to show customer jewelry 2. If you’re occupied, instead of responding with can you wait 15 mins; ask one of your associates to help me instead of putting them to work as well when there is no one else in the store 3. ALSO you’re putting up jewelry so that people can buy it, you have a customer right in front of your face and it would have taken you 2 seconds to show me the baby earrings that were already clearly visible - isn’t the customer your priority and the business? Anyways; I went to Vishal Jewellers and Sunny Jewellers next and both were AMAZING and got my business instead."

"From start to finish he customised a very difficult item for me, even though he told me it was going to be a difficult job to do. The results are stunning, I cannot recommend mitesh more. Excellent service. excellent execution of quality jewellery"

"Such a bad shop they have sold a bracelet and all the stones fell out so dinted and so very bad people wouldn’t have courtesy to swap or exchange as i went back after a day as item was such poor quality gold. Would not recommend. Will be reporting them to trading standards."

"Excellent customer service and very good collection. Managed to find the perfect gift for my friend's baby gal. The young gentleman patiently helped me find the right gift and gave me tips and educated me on gift ideas. (Such a nice change from a shop just up the road who kept me waiting 15 mins and after attending to me, the sales lady just walked off to deal with another customer!)"

"I would like to say how impressed I am from the customer support side of Raj Jewellers owner Mitesh. You put the human element into your business and it means a lot to me as a customer. I came with small fix of my bracelet which they fixed it very next day. Based on every aspect of my customer experience, Raj Jewellers has now become my primary source for my needs.."