The Groom Room Pontypridd
Upper Boat, Rhondda Cynon Taff, United Kingdom
About The Groom Room Pontypridd
If you're looking for a one-stop-shop for all your pet grooming needs, look no further than The Groom Room Pontypridd. Conveniently located at Midway Retail Park in Upper Boat, Pontypridd, this establishment is a pet store, a point of interest, and a store all in one.
At The Groom Room Pontypridd, we understand that pets are cherished members of the family, and that's why we pride ourselves in offering a wide range of high quality grooming services to keep your furry friends looking and feeling their best. Our experienced and skilled staff are dedicated to providing your pets with the best possible care, ensuring that they are calm and relaxed throughout the grooming process.
Our spacious and modern grooming salon is fully equipped with the latest tools and equipment to provide your pets with top-notch grooming services. We offer a range of services including bathing, hair trimming, nail clipping, ear cleaning, and more. Whether you have a dog, cat or other small animals, our team has the expertise and experience to cater to your pets' unique grooming needs.
In addition to our grooming services, our pet store offers a variety of pet care products to keep your pets happy and healthy. From premium quality food and treats to toys and accessories, we provide a wide range of supplies for your pets at affordable prices.
At The Groom Room Pontypridd, we are committed to providing an excellent customer experience, ensuring that you and your pets leave our establishment happy and satisfied. So why wait? Visit us today and experience the best pet grooming services and products in Pontypridd.
Photos of The Groom Room Pontypridd
Midway Retail Park, Upper Boat, Pontypridd CF37 5BL, United Kingdom
Opening hours of The Groom Room Pontypridd
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of The Groom Room Pontypridd
"Always a great service. Have to book well in advance as they're so busy."
"Always given my Shitzu a good groom. Friendly people"
"Friendly and make a fuss of your dog. Puts them at ease"
"I have to write this because my mother is beyond upset with the way Emily treated her 9 year old beagle Ruby. My mother has to be told by a lady waiting in the vets next door that her dog Ruby was being screamed at by the lady attempting to groom her. If you can't wash a dog professionally and keep your cool you are clearly in the wrong job. Yes Emily might of said sorry which admits guilt but it doesn't make up for the trauma to Ruby who at home isn't shouted and screamed at. Ruby is a good dog, quiet and compliant. Boils my blood someone treated her like that. Please anyone that reads this DO NOT TAKE YOUR DOG HERE."
"Booked my French Bulldog puppy in for his first groom, My mother in law called to book her Shih Tzu in at the same time saves us doing two trips there. The lady she spoke to agreed they were both booked in together for the same time, two days before we had booking confirmation one was booked in at 4pm and the other booked in for 5pm. I called them to question this and the lady on the phone was very rude and said no they are booked in one after each other and they will be put in a crate to wait, which I didn't agree with at it was their first time to the groomers. On arrival the lady who served my mother in law was very rude and said that she had ruined the dogs fur by trimming him before 6 months old. My mother in law asked if they could trim around his eyes and his hair was getting too long and asked not to touch the fur on the top of his head as she puts a bow in his hair. But they went ahead and cut the fur on the top of his head. We didn't have a call to say they were ready, it was only by chance we popped back into the store and asked if they were ready and they were. They handed back the dogs and said that their nails will be sharp due to them being cut (surely the sharpness should be sorted while being groomed). On the way home we noticed that both dogs were still WET. The Next day my mother in law was cleaning the Shih Tzu ears and found a big lump of WAX stuck in his fur (picture attached) apparently cleaning of the ears is part of the groom but my French Bulldog ears weren't even touched by the looks of it. We will never use The Groom Room in Pontypridd every again. So unprofessional and don't care how they speak to people. Manners cost nothing."
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