Maes Glas Vets, Bridgend

"Maes Glas vets Bridgend is a first class veterinary practice. We have been taking our 3 Bassett hounds and rabbits there for the past 9 years! The staff from receptionists, cleaners, nurses and vets are fantastic. They have a candle on main reception which explains that it is lit when an animal has to be put to sleep. We have complete faith in them as a veterinary practice."

"Super great vets with really good staff who are always willing to help you. You can get reminders for your dogs medicines by text and any questions you need just ask them. Really impressed with Maes Glas Vets."

"Best vets in my area all staff are super friendly helpful and efficient The vets and nurses just love the animals, this is clear by their interaction when dealing with them and in reception."

"Difficult to see the same vet twice so continuity sometimes disrupted but I feel there is a lot of knowledge shared amongst the vets and the 'less experienced' will readily consult another if any doubt. It is a friendly practice and staff across the board are polite and helpful. Due to the number of patients time keeping is quite disrupted. I am not complaining as I may have been one who was 'slotted' in to support my boy. I am very happy overall with the level.of care at Maes Glas and have recommended you to many other dog walkers that I meet"

"Reception staff need a bit of customer service training. Was left waiting to sign into our appointment whilst they were discussing holidays and ignoring us as we stood there like spare parts. Unsympathetic to the fact I was about to have my beloved hamster PTS, yes it’s ‘only a hamster’ but to me she wasn’t! The vet however was fantastic, sympathetic and respectful, she was amazing and I’m grateful for how sensitively she handled everything. I would give her 5 stars if I could rate separately. Apparently they take feedback seriously but I emailed my complaint to the relevant email address months ago with no response, hence this review."