Vets Now Coventry

"Visited with much loved golden retriever whose legs no longer held her up after 16 years. I knew she had reached the end so arrived tearful. From there moment we got there the staff were kindness personified, from the nurses who came out with a wee cart to take her in, to the lovely vet who agreed with my reading of the situation but listened and gave us all the time I needed. She gave me space, both alone with Libby to say all I needed to say and then was so gentle and caring as she gave her the injection and (this made a huge difference) stayed with Libby after her death, stroking and talking to her whole I went to get my other dog to see her sister. She could not have been kinder had Libby been her own dog and I remember her, and all the staff, with such gratitude. Could not have been better. Gave my beautiful gentle girl a beautiful gentle end. Thank you"

"Brought my dog in as an emergency after she started showing signs of toxic poisoning. Booked via phone. They were ready and expecting us when we arrived. They took such good care of my dog. The vet I initially saw was kind, caring and professional. She didn’t offer any false hope but explained things throughly and explored different scenarios/ treatment choices together. I was told I could call any time but that they would call me if I needed to go back. The receptionists were all great too. Took care of insurance and paperwork etc. The first night of treatment was rough and there were a few complications. Together with the care from my normal vets the next day their expert care definitely saved my dogs life."

"I can’t speak highly enough of Vets Now. We had to take our little dog Rocky to be put to sleep. The vet was wonderful, very caring and compassionate. She informed us at every stage what she was doing and how Rocky would respond. At such a difficult time we were treated with care and empathy. Thank you all very much ❤️"

"I used the video triage service who were very helpful and explained the options. We decided to go in at 10:30pm on a Sunday and they were already expecting us. Georgia was on reception who was very helpful and reassuring, answered all my questions and took good care of my boy. They were clearly all animal lovers. The price is significant yes but they made me feel like it was worth it for him to be seen the same night by people who cared, rather than risking leaving it until the next day."

"The Emergency vets are fantastic, my dog is nervous he was actually very calm with them. They checked him over. Would definitely go back to them. Thank you all for your kindness and professionalism"