Vets4Pets - Rugby Central

"They are really personal , I'm so glad we changed to them. The receptionist are super friendly and they were amazing when it came to treating our cat . 10/10"

"Absolutely shocking my dog has a eye ulcer cost over £200 upto now for treatment…struggling to administer eye drops as he in lots of pain so very grumpy shih tzu .. vet offered nurses to help twice a day to do this as to get treatment into eye ….only to be told today it comes at a cost of (reduced ) to £13-50 x2 so £27 a day an treatment could last for well over a month so my reckoning with this an weekly vet appointment over a £1000..just wanted help with administer drops so actually feel they don’t care if pet gets medication or not ….also stated on phone cost of living crisis!!!! An have been paying an animal healthcare of £14 a month for last four years…so shocked an disgusted with lack of care an help for your fur baby ….CANCELLED everything today no more payments from me …very unhappy customer want my advice avoid!!!!! Only got one star As had no choice don’t deserve one in my opinion!!!!!!!!"

"I have all of my pets registered with vets 4 pets. They are all on healthcare plans. I have always received great customer service and knowledge from the vets, nurses and reception staff. My pets love going there! That says it all- especially my sensitive collie who has had 3 operations and still drags me up the stairs because he loves going there and seeing the staff."

"Wonderful experience, nurses and reception staff were so incredibly helpful they couldn’t do enough and exceeded expectations. They responded quickly and were so proficient in dealing with our dogs emergency health issue. I was very impressed with their knowledge and expertise. Our other dog even had a spell of work experience on reception as we both needed to be with the dog to help calm her whilst they medically intervened. We are considering moving vets to pets at home because of this positive experience. We would like to thank the nurse in question and reception member they were wonderful . Many thanks"

"Reception staff are extremely helpful and friendly to speak with, the vet we see is knowledgeable, caring and pragmatic. Always had a positive experience since visiting from June. 4 stars as they don't always have next day appointments and I wish it did out of hours service as there isn't one in Rugby."