Petherton Veterinary Clinics - Rumney
840 - 842 Newport Road, Rumney, Cardiff, United Kingdom
About Petherton Veterinary Clinics - Rumney
Petherton Veterinary Clinics in Rumney is a trusted establishment that provides exceptional veterinary care to pets in Cardiff and the surrounding areas. Located on Newport Road, this point of interest is easily accessible and offers state-of-the-art facilities and equipment to ensure top-quality treatment for your furry companions.
Led by a team of highly skilled and experienced veterinary professionals, Petherton Veterinary Clinics in Rumney is dedicated to providing personalized care to each and every pet that walks through their doors. Whether your pet needs routine check-ups, vaccinations, dental care, or emergency treatment, the team at Petherton Veterinary Clinics will offer the best medical attention using the latest technologies and techniques in the veterinary field.
With an emphasis on integrity, compassion, and excellence, Petherton Veterinary Clinics in Rumney is dedicated to providing the highest standard of service and care to both pets and their owners. Their friendly and knowledgeable staff will work to create a comfortable and safe environment, making sure that you and your pet feel at ease throughout the entire process.
Whether you are a long-time client or visiting for the first time, you can trust Petherton Veterinary Clinics in Rumney to handle all your pet's veterinary care needs. From preventative measures to complex medical treatments, this institution provides professional, reliable, and compassionate services that prioritize the health and well-being of your pet. Contact Petherton Veterinary Clinics today to schedule an appointment and experience the peace of mind that comes with knowing your furry friend is in good hands.
Photos of Petherton Veterinary Clinics - Rumney
840 - 842 Newport Rd, Rumney, Cardiff CF3 4LH, United Kingdom
Opening hours of Petherton Veterinary Clinics - Rumney
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of Petherton Veterinary Clinics - Rumney
"A Huge thank you to Kerry, who groomed my 14yo Cat, Service was out of this world. Really caring, taking the time needed to do a really good job. Both Tinker and myself are really happy with the outcome. Thank you"
"All the staff were very professional - it's a busy place but when you're 'time' comes, you aren't rushed or hurried - the attention is very personal. Vet Maria - is very good at 'telling it like it is' - she's adept at the 'warts and all' or the 'sugary' approach - When the time comes to have another pet - we will definitely be using Petherton in Rumney as our vets."
"If you have a pet then you need to register them here, run, don't walk as i am in complete disbelief that they even have room to take anymore pets on considering the high level of service they provide. Pethertons recently took on the care of our 17 year old dog which is incredibly kind in itself due to his age. However, they kindly listened to our concerns without judgement, assessed him on his health and not his age, took the lead to switch care from our previous vet (who had the bedside manner of jack the ripper) as they knew how stressed snd upset we were and have shown both him, and us, more care, compassion and understanding in the last two weeks than we have ever had. Our little furry best friend won't be with us forever, however, we are now completely comfortable in the knowledge that he is receiving the best care and that their advice is sound, reliable, non judgemental and they are also the absolute epitome of professionalism. I cannot speak more highly of Kate, the lovely receptionists and all the other lovely staff we have encountered so far. Pethertons are a shining example of everything a vet practice should be, to find them has been an absolute godsend and we shall be forever grateful for them. Thank you all, the work you do does not go unnoticed and is head and shoulders above the rest ❤️❤️"
"Really frustrated. This was my 1st visit after registering my dog having been with a previous vet for 10 years. (Just moved to Cardiff). The consultation fee was clear. Then, the cost was explained for the tests. Absolutely fine with that. After a few minutes the plan was explained, I was advised to add another test onto the treatment for another £50+. Of course, I'm going to take that on the advice of the vet, no issue as that was communicated with me and I could make that choice. I paid over £200 for the invoice and was told to bring a urine sample back asap. Absolutely no issue with the service so far. I have brought the sample back today and was charged £20. I thought there was a mistake since I paid for everything discussed with the vet yesterday. No extra charges were ever discussed until further treatment. I have also been told that it will be an additional £50 to send the sample off for testing, again, this was not explained previously by the vet. That's 2 further charges that were never explained to me during the first visit. Really frustrated when costs are not even discussed and just surprise you. I never knew how good my previous vets were. Friendly staff. Really helpful vet. But not discussing costs is very poor."
"Sadly 5 years ago my husband wrote a wonderful review about this vets, now I’m having to share this veterinary practice has gone down hill so much ! Staff have changed and now very unprofessional Out for money only Told we had to get our puppy re vaccinated due to us not bringing him for booster no reminder for booster or told when it had to be done on last visit … fine ok booked him In for first jab and second my husband was ten minutes late for second jab was told even though they have a 15 minute late policy they can’t see him as busy and as the injection Has to be 4 weeks on the dot he’ll have to have the first jab again !! Called to complain and was rudely spoken to by the manager told I wouldn’t be refunded for the 2nd jab he never had and that she suggests I buy a diary ! Whenever you go there receptionists are rude the whole practice is filthy dirty with needles laying around This used to be a clean vets with lovely helpful staff it’s gone completely down hill recently ! Update I have now received a letter to tell me both my dogs are no longer welcome at the practice and See below A satisfactory professional relationship between a client and his/her veterinary surgeon must be founded on the basis of mutual trust and confidence. Due to recent interactions it is clear that there is no longer such a basis to our relationship. We therefore give you two weeks' notice that our professional services will no longer be provided for your animals and ask you to seek the services of another veterinary practice. As soon as you have registered with another practice of your choosing, we shall be pleased to supply them with copies of all clinical records we have for your animals to ensure continuity of care."
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