Dragon Reptiles
About the Business
Welcome to Dragon Reptiles, the premier destination for reptile enthusiasts in Cardiff, United Kingdom! Our establishment is a unique combination of a pet store and a point of interest, providing you with the opportunity to not only purchase exceptional quality reptiles but also visit our store and observe these amazing creatures up close.
Located within the renowned Pughs Garden Centre on Morganstown Road, our facility features a stunning collection of various reptiles, including bearded dragons, leopard geckos, chameleons, ball pythons, and many more. Our animals are ethically and responsibly sourced from reputable breeders and come with the highest standards of care.
At Dragon Reptiles, we pride ourselves on providing our customers with an exceptional shopping experience. Our friendly and knowledgeable staff is always available to assist and guide you in selecting the perfect reptile pet for your home, helping you to make an informed decision.
In addition to pet sales, we also offer a range of supplies, equipment, and food to ensure that your reptile receives optimal care and nutrition. From heating lamps to UV lights, we have everything you need to create a comfortable and healthy living environment for your pet.
As one of the most reputable pet stores in Cardiff, we strive to provide the highest level of customer service and satisfaction. Our dedication and commitment to the welfare of our animals are evident in everything we do, from the meticulous care we provide to our reptiles to the exceptional customer service we offer to our patrons.
We invite you to visit us at Dragon Reptiles and explore our impressive collection of these fascinating and beautiful creatures. We are confident that you will find the perfect reptile pet to add to your family at our store. Come and discover the magic of the reptile world with us!
Photos
Location & Phone number
Pughs Garden Centre Morganstown Road, Morganstown, Cardiff CF15 8LB, United Kingdom
Hours open
Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:30 PM
Saturday:
9:30 AM - 5:30 PM
Sunday:
10:30 AM - 4:30 PM
Reviews
"Bought a 2 year old female corn snake from there 2 weeks ago and they couldn’t have made it easier and couldn’t have been more helpful she’s been eating nicely and has taken 2 mice without any problems and settled in very well also a very friendly snake as was handled all the time in the shop before I purchased it 10/10 would recommend"
"I went there to buy a snake. The member of staff who served me was very knowledgeable, friendly and polite. The snake was for my daughter and he let her hold them and decide which would be the best match for her to do with the breed and personality of the snake. Can't recommend highly enough and will only be shopping here from now on."
"Called into Dragon Reptiles about 10 days ago and it was an extremely pleasant visit. everything was clean, tidy and well stocked also the prices compared to others seemed reasonable. Best of all was the staff, all were very knowledgeable, helpfull and had time to talk and give helpfull advice even though they were quite busy with people buying food etc (for pets). Learned a lot and will definitely be going back there."
"After visiting Dragon reptiles I went away in awe with the selection of acrylic enclosures on offer, this was a few months ago, when I returned recently the selection had withered dramatically- showing that they were very popular. For enclosures and decor for said enclosures I highly reccomend you, and for your selection of live food. I was somewhat disappointed in regards to the prices of certain inverts; whilst I understand the need to make a profit and not just break even on the products that you buy from your suppliers, you should at least be able to pass a decent saving on to your customers... you may be able to do this with reptiles etc but I haven't noticed a great saving with inverts- compared to other places here in Wales or online stores. Overall, I would visit your store again in the future and possibly buy inverts if I couldn't source them elsewhere first. Just hoping that my review doesn't receive any sarcasm as you have given to other reviewers. I have been nothing but polite and truthful. I hope you can reciprocate the politeness and lack of sarcasm if you should wish to reply. I did not in any way 'slag' your business off, and as for you using what could be misconstrued by some as derogatory and defamatory remarks (you people), I will most definitely not be returning to your store. My review was honest and fair, if you don't want people's opinions then make a request to Google to have the review section of your website altered to either not have any reviews or to be blocked from having new reviews added. I am sorry to hear that the staff member has a funeral to pay for, my sincere deepest condolences to her. Businesses have negative and positive reviews all the time, but I can honestly say this is the first time I have ever encountered such rudeness. Yes, these are in fact difficult times for everyone, we are all going through tough times. I am in no way a coward, nor do I post 'cowardly nonsense'. Also; referring to 'what you think in your head' yet another thing that can be misconstrued by some as an attack on those with mental health, this is not the first reply you have given someone referring to what is in their head. SHAME ON YOU SIMON! Finally, "trying to run a business into the ground"- wow, if one 3 star review is going ro run your business into the ground then my apologies. If anything is going to run your business into the ground it will be your nonchalant attitude. My review clearly stated that I recommended people to go to your store, but after this I highly doubt people will want to visit and deal with a highly strung individual such as yourself. I would come down and see you personally but then that's just giving you the attention that you so desperately seem to crave, not to mention a waste of my time and resources. I truly hope that whoever gives you a review less than 5* in the future gets a far better reply than what you have given me and others. Also, mentioning another reviewer in your reply to me, that has absolutely no baring in my review."
"Bought my little Crested gecko Dini (after Houdini) from these guys (the lady that showed/sold me him knows why lol) just under 2 weeks ago he was more white/sandy when i bought him but goes this color more often then the original, really helpful staff, she seemed to know what was what especially compared to some other places we went to, if you see this an remember me (big guy beard, we had a runner :P) have your dairy cow isopods become available yet? would recommend this store"
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