Shire Leasing PLC

"The team at Shire have been very efficient & flexible in setting up a few small leases for various items & equipment. They respond well to queries & although the process of checks they sometimes have to go through can be a bit onerous overall they have delivered each time. Richard Kirk is a conscientious & amenable account manager who I will do more business with in the future."

"Ill be honest went with them as thought it would be easier than bank finance for our new mezzanine and office works, Even though alot more expensive, i was wrong alot of additional payments requested and now even though funded to the builder wanting copys of updated accounts so more additional costs and work involved getting accountant to arrange even though person calling me cant explain why they are requesting this. Don't think i would use shire again for any future needs."

"Being harassed and hounded over a direct debit that failed and has since been paid. Threatening letters (7 in a week), over 20 calls, 10+ emails from different people, laughed at on the phone, accused of being mentally ill and a solicitor letter demanding my medical records to prove it? Shared info with third parties, I wouldn't care the direct debit £209 is paid... no settlement figures provided. Horrible staff who lie. Sending letters to our home address accusing us of not being able to manage our money. Do not deal with this company. Adt fire and security have stitched us up with a lease with shire leasing and no one will take responsibility, the equipment does not work properly and has not been serviced. This is a serious concern as the account is up to date and was a banking oversight that could have affected anyone. Worse company ever and shown their true colours. It will be different when the ombudsman drops a letter on their doorstep. Do not deal with them, do not sign anything. It is very sad to read about people wanting to kill themselves because they tried to set up a business and are now being punished. If you work here and are about to respond to this choose your words very carefully. Or better still quit. ********* Contact from a director with a view to resolving this has been forthcoming, on reflection some of my comments about individuals were harsh so have been removed, the review will remain 1* at this stage until resolution is achieved, maybe there is light at the end of the tunnel for this, and for other users. We await the full response."

"We have had several issues with this company in the last year and have now had to get a solicitor involved. 1. Coffee machine reported faulty after 4 days of leasing it, reported it to the vending company and was dealing with them, because it wasn’t reported to Shire in writing in 14 days (because we were dealing with the vending company who supplied the machine) they’ve refused to recover their money from the vending company so are now coming for us for their £12000 debt. Told us to sell the machine (rrp online is less than 3k, see review for logic vending) to cover some of the costs, despite their contract saying we aren’t allowed to do that. 2. When I explained that a machine could become faulty at any point, even after 14 days, it shouldn’t mean we can’t return it; they said we signed for it when it arrived and said it was fit for purpose - refusal to acknowledge this wasn’t the case 4 days later. 3. Engineer come out and agreed there was a fault - Shire have said we should have got it fixed, we didn’t want the machine even with that fix, it was impractical. 4. Calls every single day, letters 3-4 times a week despite explaining I was just a guarantor and divorcing the signatory so to contact them. Then being told they’re issuing a CCJ if I don’t pay. 5. Signatory has offered to make a regular affordable monthly payment for the faulty machine, despite the machine being stuck on the floor of the shop as it doesn’t work. Yet they’re threatening proceeding against me if I don’t pay too, I wasn’t aware that’s how guarantors work, none of this was explained to me in the 15 minutes I was given to sign the document with no information. Overall a horrific company to deal with and I am now working with the Financial Ombudsman to get this resolved, avoid if you can."

"Disgusting.I have explained I am on the edge of killing myself due to the amounting debt for a broken machine, cost of living rises and the covid pandemic and they have never cared. If I kill myself then it’s thanks to luke Barber and Sam Nolan. I’m not paying £10,000 for a broken machine no matter how many times you threaten me. All I have requested since day one is a machine that works and clearly I do not deserve it. Do not get involved with this scamming company !!!! It might cost you your life, your family and your business"