AXA Insurance

"Made a claim at the start of July and I’ve still heard nothing back in September. Quite glad that this relates to an electrical device and not large medical bills as it’s impossible to hear from them. Would never use again."

"If you want a piece of mind go somewhere else not this one, even if you need to pay a bit extra"

"Not very helpful they take money but when it comes to claiming they say it doesn't cover don't do home insurance n not very helpful don't do any home insurance. I m not very happy with my home insurance n it is pointless do home insurance with AXA."

"Been on hold to this company three times, 20 mins 45 mins and finally got through after another 60 minute wait, can't download claim form from website as booked through AA, customer service is appalling."

"I had my car sent to their repairers an Ml 270 CDI. The said it was uneconomical to repair at £3200. Refused to accept this and brought the car back to my local garage. It was repaired MOTed for less than £1000 There was no structural damage just cracked front bumper. As a cost of £330 for a new merc one."