DRAGON TAXI BRIDGEND
25 Market Street, Bridgend County Borough, United Kingdom
About DRAGON TAXI BRIDGEND
Dragon Taxi Bridgend is a leading transportation service provider in the bustling town of Bridgend, located in the south of Wales. With a prime location at 25 Market Street, the institution boasts a central and easily accessible location for locals and visitors alike. As an establishment and point of interest, Dragon Taxi Bridgend has been a trusted name in the Bridgend transportation industry for several years, providing commuters with the convenient and reliable service they need for both short and long journeys.
The institution prides itself on offering an extensive fleet of well-maintained vehicles, all fully equipped with the latest safety features and technology to provide a safe, comfortable, and pleasurable riding experience to all passengers. From taxis to minibuses, Dragon Taxi Bridgend has a variety of vehicles tailored to suit every need - whether you require a ride for personal or business purposes, or need a larger vehicle to transport a group of people, the institution has got you covered.
Dragon Taxi Bridgend's team is made up of highly qualified and experienced drivers, fully licensed, and vetted by the local authorities. Their team of drivers is courteous and professional, committed to providing their clients with swift, efficient, and polite service. As an institution that cares deeply about customer satisfaction, the institution has set high standards for their employees, ensuring that they provide the kind of experience that keeps clients coming back for more.
In addition to providing an exceptional transportation experience, Dragon Taxi Bridgend offers competitive and affordable rates for its services. They aim to provide their clients with a value-for-money service that is second to none.
Whether you need to go shopping or run an errand, travel to the airport, attend a business meeting, or go on a night out in town, Dragon Taxi Bridgend can provide you with the reliable, efficient, and affordable transportation service that you need. Their institution plays an essential role in the community, providing a safe, responsible, and convenient service for its residents, visitors, and businesses.
Photos of DRAGON TAXI BRIDGEND
25 Market St, Bridgend CF31 1LJ, United Kingdom
Reviews of DRAGON TAXI BRIDGEND
"The app was so useful and the pick up, ride and drop-off was great… we were in a pretty remote location going 40/50 mins away but you can track your ride and contact the driver. We were leaving a holiday with luggage and a dog… and he was patient and really friendly. A great service!"
"I rang and used the automated booking system. I rang the following day to change the time and the automated service connected me to a Customer Service person. He was helpful and changed the time. Each time I rang, the call was answered within seconds, Customer Service also answered promptly. The taxi arrived a few minutes early, the driver was friendly and polite. On this experience I would definitely use Dragon again."
"We urgently needed transport with wheelchair access to transport to A&E as there wasn't an ambulance available. Dragon was fantastic, and the driver was extremely helpful and reassuring, helping get my mum in and out of the vehicle. Thank you so much"
"I felt the need to write a review , seeing that this company has so many negative reviews, and nearly went with another company for my most recent ride. I first used them for a whole week when I moved to Bridgend back in 2018 to get to the train station to catch a train for work. Then over the past few years I have used them often , mostly to get to the train station/ catch flights then. They have never let me down. The drivers have always been punctual , polite and pleasant . This time, when booking, they asked how many bags I had and asked to ring me back, which I thought was a bit of a faff, but then I realised that they are trying to ensure what they send is fit for purpose. So actually it was the right thing to do! With all the negative reviews I was a bit worried, ( as I was catching a flight after the train) despite the great experiences before. But they were as excellent as before. So I felt I should add my own positive experience of a local cab company, so others get a balanced view. Thanks Dragon , for your services !"
"“We always go the extra mile to ensure that passengers have the perfect journey, something which is reflected in our stellar reputation.” Evidence that they go the extra mile? By – even if you pre-book your taxi on the app hours in advance - putting you through a bureaucratic nightmare straight out of Kafka. You see, you CAN’T book a taxi in advance because the drivers (who are all freelance) wouldn’t accept it, but simultaneously you SHOULD book your taxi early to allow yourself enough contingency time to get to your destination. According to the man who dealt with our complaint, this is how their dispatch system has worked for “many years”. In other words, it’s our fault we were stupid and unreasonable enough to book a taxi three hours in advance and then think it would then show up when we wanted it to. We should build in contingency time. And what is their “reasonable amount of contingency time”? Two hours before you actually want to be picked up. So, if we take our example: for our 1:30pm train which we pre-booked - approximately three hours in advance - a 1:00pm taxi for (the journey time is, at most, 10 minutes)? Apparently, we were being utterly unreasonable, and should have booked a pickup for 11:00am. And potentially have to hang around the train station for over two hours waiting for our train (although, to be fair, that would have only been the case if the taxi arrived close to 11:00am of course). Yes, really. This is their going the extra mile to ensure you have the perfect journey, folks! I would give them zero stars if I could. I cannot for the life of me think of another taxi firm that insists on you booking a taxi to pick you up two hours before you actually need it…whilst simultaneously actively discouraging that you book a taxi in advance. If this is the new norm for taxis then we all might as well give up on using taxis altogether!"
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