Apple Taxis, Weston-super-mare

"Most of the time I enjoy using apple taxi's. But today I had a driver leave me roadside because his card reader broke. I did slam his door as it appeared he was asking me to go get the cash out before I got in only after did he make it clear he was planning to take me to the cash point. He then proceeded to say that its not his fault that his card reader wasn't working but it most certainly isn't my fault that he has this issue. Never before have I been abandoned by a driver and as such I am leaving this review because that is not on. The whole situation should have been handled differently. I am a regular user of apple taxis and I will continue to hope this was a one off but lately the drivers are getting worse. The other day I also had a driver forget where he was dropping me off and started driving in the wrong direction. I think these things need to be addressed with the drivers"

"Ordered a taxi for 2-30am to catch a coach to London in Weston. At 2-40, no sign of it so rang and told to give them 15mins. By that time the coach would have left. At 2-45 no taxi so we had to wake a friend to take us. We left in emergency, still no taxi. Totally unreliable, will never trust them again."

"Booked a taxi in advance as it was the weekend. As a single female I was left waiting alone and in the dark as the taxi never arrived. After 40 minutes and 3 phone calls I had to cancel and ask a friend to come and collect me. They didn't even apologise. Terrible and unsafe service, do not use."

"The lady who drove us couldn't have been nicer. Was very informative about the mobility scooter access which was very useful. Excellent Driving and made us feel safe"