JCP Solicitors - Cardiff

"Avoid at all costs! Engaged them regarding a name change over a year ago. The solicitors dealing with the paperwork constantly made mistakes (the first was rejected and returned by the courts) meaning that I had to re-attend their offices for corrections three times each with my wife, taking time off work and incurring travel costs. They have now asked me to re-attend again (this will be the 4th time) because of another mistake. What's worse is that I have copied in Hayley Davies, the CEO, in my last communications complaining about the matter and I have been ignored. I wanted to use a solicitor to ensure that the matter/paperwork was completed correctly and swiftly... I should have done it myself. No attention to detail, and poor customer service."

"Dealt with Yee Leung, incompetence doesn't even come close to describing her. She was pulled off my purchase due to completely incorrect figures being sent to me and nearly cost me the sale. When registering a complaint it was dismissed and they refused to look in to my case, the emails were there for proof and they refused to take any further. Cowboy outfit by workers and leaders in their organisation. Utterly disgraceful. Never use this company."

"Instructed JCP to convey a property - Helen Rule was excellent, responded quickly and got the transaction completed far quicker than I expected. Recommended."

"Always there when needed help and after a long period of time always kept in touch with updates with our case "Top Class Service". My family cannot thank Rhian and rest of staff enough for all their hard work in winning our case. If you ever need a Solicitor JCP only a phone call away."

"After a serious medical incident involving a family member I was advised to speak to JCP solicitors regarding redress for their ongoing care. I was well informed all the way through the different aspects of the claim and was involved in conferences with the appointed barrister for the case. My solicitor Rhian Smith gave me regular updates from the start of the process, up to the day of that we were successful. Clear communication was very helpful and I was advised of all possible outcomes that may have arisen during the claim. The service provided was first class and would highly recommend JCP to family and friends. All staff from receptionist's, assistants and legal secretaries were first class in providing a full service to my family."