Banana Moon Day Nursery

"I put my own experience of banana moon down to a one off situation that my son and I experienced but recent events with the nursery and the latest ofsted report makes me feel awful as a parent for not hearing my child sooner. My then 1 year old cried every single day going here but i was assured he had separation anxiety and he enjoyed it once in. One one occasion i was actually sent, via a parent app, photos of my child actually crying. They told me that was accidental and removed them straight away. My son has several food allergies and despite being told by staff that this was handled appropriately, the app also states my son had eaten foods containing these allergies, they just forgot to change the food on the app. Trying to assure me he hadnt eaten anythinf he shouldnt. However, very often my son experienced reactions and i knew he wasnt being cared for appropriately. When they knowingly slipped up giving my son egg they didnt ring me straight away. Instead they rang an hour or two later and asked what his reactions might be IF he was to have something he shouldn’t and if the rash on his face was there when i dropped him off. When he moved up a room the keyworker didnt support him in the way he needed. Insisting he was a big boy and didnt need hugs when entering the nursery (whilst he was crying leaving me) and the keyworker wouldnt calm him down or hug him, just held his hand insisting big boys dont cry and to go upstairs. It was within a week of my son going into the 2yr old room that i expressed my concerns with the manager and pulled him out immediately. I would not recommend this nursery at all."

"I’m so thankful that we found Banana Moon! I have 2 children who attend 5 days a week. Our eldest is very shy and I was very worried about how he’d settle into this new setting (especially taking Covid into account) but the team have been amazing. Our youngest has health complications and the staff have just been amazing! I always feel kept up to date and that my children are being cared for very well in a clean, safe and stimulating environment."

"My Grandson has been at banana moon for a few months now , he has developed so much in every way and he has lovely bonds with the staff. The nursery is very clean , well equipped and welcoming. I like that there is an app which gives a report on my grandsons day - so I know how much sleep he’s had , what he’s had to eat and drink , whether he’s had soiled / wet nappies and what activities he’s done , sometimes with photos. I would definitely recommend banana moon as my grandson is always happy when I take him or pick him up ."

"My daughter loves her days spent at Banana Moon. She has settled in so well and made lots of friends (including the staff), she really enjoys the variety of activities that are provided for her to do. I like that the children can also spontaneously decided what they want to do and that making their own choices is encouraged. They offer a variety off different foods at meal times and sometimes the children even get involved and make their own, such as pizzas. My daughter loves to be creative and has a wild imagination, I really like that all the staff embrace this and even encourage it with their interactions with her and the activities that are available for her to take part in. Playing outdoors is not off limits even if the weather isn’t the best they just wrap up and put on their wellies. I am happy that my child is in safe hands whilst she is at Banana Moon and the extra measure that have been put in place due to COVID-19 are more than sufficient to protect both the children & staff. My daughter is very happy at this nursery and always has plenty to tell us about her day when she gets home."

"Elsie settled in nicely and won’t stop talking about going into Banana Moon. Her communication skills have improved as well, couldn’t fault em! Thank you all so much"